Associate, Client Services

Nomura; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Nomura Asset Management Hong Kong Ltd. is looking for an Associate in Client Services to support the sales team and manage client relationships in the Asia ex-Japan region. The position requires a minimum of 5-8 years of experience in client servicing or sales support within the financial services industry.

Key responsibilities include servicing clients primarily in Hong Kong and China, providing sales support, and assisting in various ad-hoc projects. Candidates should possess strong market knowledge and language proficiency in English, Cantonese, and Mandarin.

Join Nomura to be part of a global financial services group dedicated to creative solutions and client success.

Qualifications

• Minimum of 5-8 years of Client Servicing or Sales support experience in the financial services industry.
• Strong experience in key markets: Institutional & Wholesale.
• Tertiary education required.

Responsibilities

• Service clients in Asia ex-Japan, primarily Hong Kong and China.
• Provide sales support for the sales team in Hong Kong.
• Support management of the overall Distribution Team.

Skills

Client Servicing or Sales support experience

Attention to detail

Team player

Proficient in English, Cantonese, Mandarin

Education

University Degree

Job description

Company: Nomura Asset Management Hong Kong Ltd.

Position: Client Services, Asia Ex Japan.

Corporate Title: Associate

Location: Hong Kong

Licensed Role: Yes

Company Overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Divisional Overview

The NAM international business brings together a legacy of investing in public and private markets on a global scale. Through active management, we deliver differentiated and innovative solutions across equities, fixed income, multi-asset, and private credit supported by a team of disciplined and tenured investment professionals. Building upon Nomura’s century long heritage, our teams are responsible stewards of clients’ capital. We approach everything we do with accountability, curiosity, and integrity to help clients across wealth and institutional channels navigate an ever-changing market, capture opportunities around the world, and reach long-term investment goals.

Main Responsibilities

• Service the clients in Asia ex-Japan region, primarily in Hong Kong and China.
• Provide sales support function for sales based in Hong Kong and also rest of the Asia Ex Japan Distribution Team.
• Supporting the Head of Client Services for Asia Ex Japan in management of the overall Distribution Team in the Region by helping with governance procedures and subsequent monitoring.
• Supporting Head of Client Services for Asia Ex Japan in all ad-hoc projects related to the overall Asia Ex Japan Business of Nomura Asset Management.
• Covering end to end delivery across NAM clients in the AEJ region and support the local sales in all business development activities. This includes both Institutional and Wholesale client segment in AEJ region.
• Perform other tasks and projects as assigned from time to time from senior management of NAM.

Candidate Requirements

• Minimum of 5-8 years of Client Servicing or Sales support experience in the financial services industry
• Strong experience in key markets (Institutional & Wholesale) and key countries mainly Hong Kong, and regional experience across Singapore, China, Thailand, Malaysia & Korea would be a plus.
• Experience working within a complex, matrixed corporate environment effectively, and ability to navigate complex processes.
• Display passion and energy to support the business growth.
• Have sensitivity, discretion and sound judgement with the ability to interact at all levels.
• Team player with strong attention to detail
• Tertiary education (University Degree) required.
• Languages: Proficient in English (Written and Spoken) & Cantonese and Mandarin (Written & Spoken).

Nomura Leadership Behaviours

Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.

Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.

Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

Inclusion: Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer