Associate, Client Onboarding, Hong Kong

Leadingnation; Hong Kong; On-site; HKD 550,000 - 900,000; Full time

Job summary

Standard Chartered in Hong Kong seeks an experienced AML/KYC onboarding specialist for private banking. You will assess client risk, ensure compliant onboarding, and collaborate across frontline, second line, and regulatory reporting teams to maintain high standards of integrity and efficiency.

You will contribute to timely risk assessments, policy adherence, and proactive improvements in onboarding processes, with a focus on CDD and financial crime controls.

Qualifications

• Anti-money Laundering Policies and Procedures
• Solid knowledge of regulatory CDD/AML requirements
• 5+ years AML/KYC or client onboarding experience in banking
• Certification on AML/CFT, e.g., ACAMS
• Excellent verbal, presentation and written communication skills
• Ability to think globally and multi-task
• Experience in process management, QA and risk management

Responsibilities

• Open new accounts with frontline teams in line with PVB Policies and Procedures
• Assess client profiles for risk and identify relevant risks upfront
• Meet onboarding SLA and TAT without diluting risk assessments
• Ensure client files are properly risk assessed and free of CDD concerns
• Reject clients not meeting risk appetite; raise SARs when required
• Provide weekly updates to track case progress
• Feedback on policy changes at group and country levels
• Support country MI collation for regulators and audits
• Maintain monthly dashboards to monitor KPIs within thresholds
• Support projects related to onboarding, periodic reviews, and CDD

Skills

AML policies

AML/KYC experience

Multitasking

Communication skills

Global thinking

Compliance knowledge

ACAMS certification

Education

Business/Finance degree

AAMLP / HKIB / CAMLP

CAMS

Job description

• Anti-money Laundering Policies and Procedures
• AAMLP, HKIB / CAMLP, HKIB or
• Proficient in written and spoken Eng and Chinese

Key Responsibilities

• Work collaboratively with frontline teams and second line partners to open new accounts in line with PVB Policies and Procedures
• Understand the client profile and perform comprehensive risk assessments to ensure relevant risks are identified upfront
• Meet SLA from an onboarding TAT perspective with no dilution in risk assessments
• Ensure quality of client file is appropriately risk assessed and does not pose CDD concerns
• Clients that do not meet the PVB risk appetite are rejected and Suspicious activity reports (SARs) are raised where required
• Timely updates of weekly trackers to track case progress
• Provide feedback on Group and country policy change initiatives
• Responsible for any country MI collation for regulators and provide support during audits and second line reviews
• Maintain monthly Dashboards to ensure KPIs are adhered to within thresholds
• Support key projects related to client on-boarding, periodic review and CDD matters.

Business

• Private Banking, (HK)

Processes

• Relationship Opening & CDD.

Risk Management

• Execution responsibility for identifying, assessing, monitoring, controlling and mitigating financial crime risk, sanctions risk and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Client Onboarding Team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, elevate, mitigate, and resolve risk, conduct and compliance matters.

Key Stakeholders

• PvB Market and Business Heads
• PvB Relationship Managers, Team Leaders and Client Services Managers
• PvB Heads of CFCR and CFCR teams
• Financial Crime Compliance network
• Group Client Onboarding team
• Other Client Onboarding teams

Skills And Experience

• Anti-money Laundering Policies and Procedures
• Solid knowledge and understanding of regulatory requirements relating to CDD/AML and internal procedures
• Minimum 5+ years relevant experience in AML/KYC and/or client onboarding, from banking and/or financial services sector with a focus on private banking clients, including corporate
• Compliance knowledge applicable to the Financial Services industry, including relevant professional certification on AML/CFT, e.g., ACAMS Certificate
• Excellent verbal, presentation and written communication skills
• Ability to think globally / see the overall picture and multi-task
• Experience in a process management / quality assurance / risk management / would be desirable.

Qualifications

• Degree holder in Business, Finance or Other Related Disciplines
• Holders of below qualifications are advantageous:
• AAMLP, HKIB / CAMLP, HKIB or
• CAMS
• Proficient in written and spoken English and Chinese.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.