Assistant Vice President, Digital Banking

Shanghai Commercial Bank Ltd; Hong Kong; On-site; HKD 700,000 - 900,000; Full time

Job summary

A prominent banking institution in Hong Kong seeks a Senior Digital Banking Manager with at least 9 years of experience in Retail or Corporate Banking. The role involves developing e-banking products and collaborating with various stakeholders. Candidates should have excellent negotiation and communication skills in both English and Chinese. Strong project management and commercial acumen are essential. This full-time position offers the opportunity to lead a team focused on digital delivery.

Qualifications

• At least 9 years' solid experience in Retail / Corporate Banking, preferably on Deposit, Loan, or Fee Income products.
• Proven experience in product development and project management.
• Excellent knowledge of digital channels and customer considerations.

Responsibilities

• Develop new products and services on e-banking channel.
• Conduct market intelligence and analysis for e-banking strategy.
• Collaborate with stakeholders to design quality services via digital channels.
• Drive Retail and Corporate Banking e-platform according to strategy.
• Monitor project life cycle for UAT and marketing campaigns.
• Conduct post-implementation reviews of new products.
• Review internal operations procedures for compliance.
• Lead a team for digital delivery.

Skills

Retail / Corporate Banking experience

Product development

Project management

Excellent negotiation skills

Strong commercial focus

Excellent communication skills

Fluent in English and Chinese

MS Office proficiency

Job description

Responsibilities

• Develop new products and services on e-banking channel to enhance customer experience

• Conduct market intelligence and analysis to facilitate the formulation of business plans and development of e-banking strategy of the bank.

• Work closely with a wide range of stakeholders including product owners, technical teams, legal, compliance and external vendors to design and deliver quality services through digital channels. Work closely with a wide range of stakeholders including product owners, technical teams, legal & compliance and external vendors to design and deliver quality services through digital channels.

• Assist to drive Retail and Corporate Banking e-platform according to e-banking strategy of the Bank and perform on‑going monitoring and evaluation.

• Monitor project life cycle including preparation of user requirements and project plan, collaboration with internal and external partners for UAT, training, execution of marketing campaigns and production support

• Conduct post‑implementation review to evaluate the effectiveness of new products and services launched and competitiveness of our e‑platform.

• Review and formulate internal operations procedures to ensure the e‑banking products & services are complied with relevant regulatory requirement and internal policies

• Leadership accountability for the development of a team of Digital Banking who will support release and change activity for digital delivery.

Requirements

• At least 9 years' solid experience in Retail / Corporate Banking business, preferably with exposure on Deposit, Loan or Fee Income products

• Proven experience in product development and project management

• Excellent knowledge in digital channels, including technical, market place and customer considerations

• Good knowledge on e‑banking products/services and related regulatory requirements is an advantage

• Self‑motivated, creative and analytical minded

• Excellent negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities and the ability to lead and influence.

• Strong commercial focus, ability to balance risks versus rewards and maximize cost effectiveness and profitability for the business.

• Excellent communication and interpersonal skills

• Excellent command of written and spoken English and Chinese including Putonghua

• Proficient in MS Office applications including Chinese word processing

More Job Information

Job Function

• 銀行 · 金融服務 - 一般 · 其他

Location

• 旺角
• 尖沙咀
• 油麻地

Employment Term

• 全職