Assistant Vice President, Client on-boarding & Management

OCBC Bank (Hong Kong) Limited; Hong Kong Island; On-site; HKD 400,000 - 700,000; Full time

Job summary

OCBC Bank (Hong Kong) Limited is seeking an experienced onboarding and compliance specialist responsible for timely account opening and maintenance, CDD assessments, and KYC/AML advisory. You will guide junior staff, ensure documentation accuracy, and enforce policy compliance across onboarding lifecycles.

The role requires a degree in business disciplines with 3+ years in corporate banking onboarding or compliance, strong regulatory knowledge, and excellent communication.

Qualifications

• University degree in business-related disciplines is required.
• Minimum 3 years’ relevant client onboarding / compliance experience in corporate banking.
• Strong knowledge of regulatory requirements and industry trends.
• Excellent communication and interpersonal skills, with ability to work with multiple stakeholders.
• Proactive and adaptable approach with integrity and compliance.
• Familiarity with AML/KYC concepts and banking practice is preferred.

Responsibilities

• Process account opening / maintenance requests in a timely manner.
• Assist in CDD assessment, triggering events, and e-banking applications; reactivate dormant/inactive accounts.
• Provide guidance and oversight to junior team members.
• Ensure all documentation is current, accurate and complete.
• Ensure onboarding processes comply with internal/external policies and regulations.
• Communicate with internal/external parties to obtain and review KYC documents.
• Provide advisory support on regulatory and compliance issues related to KYC/AML.
• Conduct compliance awareness, reporting, self-assessment, and training; communicate updates.
• Act as subject matter expert for client onboarding to ensure full compliance with processes and policies.
• Participate in client onboarding and lifecycle management projects or other KYC related initiatives.
• Support ad-hoc Core Banking System projects and other assignments as required.

Skills

Regulatory knowledge

Analytical thinking

Problem-solving

Communication skills

Attention to detail

Multi-tasking

Proactive/adaptable

MS Office proficiency

Presentation & report writing

Understanding of KYC/AML

Education

University degree in business-related disciplines

Tools

MS Office

Job description

Process account opening / maintenance request in a timely manner

Assist in handling CDD assessment / triggering event / e-banking application, dormant / inactive account reactivation, etc

Act as a checker and provide guidance & oversight to junior team members

Ensure all documentations received is current, accurate and complete

Ensure onboarding process comply with internal / external policies / regulations

Communicate with internal / external parties to obtain and review all KYC document

Provide reasonable assurance of compliance with applicable regulatory and internal/ Group requirements, policies and procedures

Provide advisory support on regulatory and compliance issues and process in relation to KYC/ AML matters

Conduct compliance awareness/ reporting/ self-assessment/ training programs and drive communication upon compliance regulatory & policy updates.

Act as subject matter expert for client on-boarding to ensure full compliance with internal process, regulation and policies & procedures

Participate in client onboarding & lifecycle management project or other KYC related project

Support additional initiatives and ad-hoc assignments related to Core Banking System as required

Participate in any ad-hoc projects to be assigned

What we are looking for:

• University degree in business related disciplines with minimum 3 years’ relevant client onboarding / compliance experience in corporate banking
• Strong knowledge of regulatory requirements and industry trends
• Analytical and problem-solving skills, with the ability to identify and assess compliance risks
• Excellent communication and interpersonal skills, with the ability to work collaboratively with various stakeholders
• Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple tasks simultaneously
• A proactive and adaptable approach, with a commitment to maintaining the highest standards of integrity and compliance
• Associate AML Professional (AAMLP) is preferable
• Proficient in MS Office applications
• Professional presentation and report writing skills
• Well versed with banking and regulatory requirements (e.g. Code of Banking Practice)