Associate, Operations (KYC Onboarding)

ICBC International Holdings Limited; Hong Kong Island; On-site; HKD 420,000 - 660,000; Full time

Job summary

ICBC International Holdings Limited in Hong Kong Island is seeking a KYC/CDD-focused professional to oversee daily client onboarding, reviews, and data management. The role includes escalation handling for KYC issues, supporting front office on procedures, and contributing to risk controls and regulatory compliance.

UAT participation and leadership of junior staff are expected. The candidate should have a Bachelor's degree with at least 3 years of KYC/CDD experience.

Qualifications

• Bachelor's degree required.
• Minimum 3 years of relevant KYC/CDD experience.
• Experience handling KYC reviews for institutional and retail clients is preferred.

Responsibilities

• Perform and supervise daily client onboarding and CDD reviews.
• Act as first escalation point for KYC reviews and operational issues.
• Assist front office with regular reviews and enhance procedures for efficiency and risk control.
• Ensure controls comply with regulations and internal policy; escalate as needed.
• Participate in UAT for system enhancements and provide team feedback.
• Coach junior members to maximize capability and handle other supervisor-assigned tasks.

Skills

KYC/CDD

Client onboarding

Regulatory compliance

Risk awareness

Mandarin

Cantonese

English

Education

Bachelor's degree

Job description

Perform and supervise daily client onboarding and CDD review include but not limited to approval of new customer, regular review, trigger event, name screening and the approval and update of client data, etc;

Act as the first escalation point of contact for KYC review and its operational related issues;

Assist front office on regular review on related operation procedures and enhance the operational efficiency and operational risk control to fulfill all compliance responsibilities;

Review appropriate controls are in place and comply with regulations and company internal policy, escalate when appropriate;

Participate in UAT for system enhancement;

Provide feedback and direction to the team, coaching junior members to achieve their best capability;

Other tasks as and when assigned by supervisor and/or Department Head.

Requirements:

Bachelor's degree or above;

Minimum 3 years of relevant experience in handling KYC/CDD process with knowledge in client onboarding/client data management;

Hands-on experience in conducting KYC review for institutional and retail clients in investment banks, securities firms or private banks is preferred;

Independent, flexible, analytical, with strong problem-solving skills;

Excellent communication skills and strong risk awareness;

Proficiency in written and spoken Mandarin, English and Cantonese.

Data collected would be used for recruitment purposes only.