(Assistant) Quality Control Manager

FORMIA; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Benefits offered by this job

13-months base salary + bonus

Medical & life insurance

15 days annual leave

Work-from-home policy

Monthly lunch & birthday celebrations

Wellness programmes

Annual gatherings

Growth opportunities

Dynamic team environment

Job summary

FORMIA, HK-based leader in travel amenities, seeks an experienced Assistant Quality Control Manager to oversee QC activities across global sites and support robust QA processes for international clients.

Ideal candidates bring 7+ years in QA/QC, experience with supplier quality and product development, and fluency in English, Cantonese and Mandarin. Travel regionally and internationally as needed.

Qualifications

• 7+ years of relevant quality assurance or quality control experience, preferably with bags, gifts, accessories and/or cosmetics.
• Experience in product development or supplier quality follow-up is an advantage.
• Fluent English, Cantonese and Mandarin required.

Responsibilities

• Coordinate QC inspection teams in China and other global locations.
• Prepare and maintain quality reports, supporting risk mitigation and continuous improvement with suppliers.
• Review quality requirements for each project with Product Development, Procurement and Customer Service; define key inspection points.
• Support production facility audits and follow up on compliance with applicable quality standards.
• Assist with investigations of customer complaints relating to product performance or reliability.

Skills

Quality Assurance

Quality Control

Inspections

Supplier follow-up

Education

Bachelor's degree

Tools

MS Word

MS Excel

Job description

FORMIA stands at the forefront of the travel amenity industry, delivering bespoke, high-end concepts for airlines worldwide. Our collaborations span the globe's leading carriers, cementing a reputation for excellence and innovation.

We are deeply committed to sustainability, setting ambitious goals that guide every aspect of our business. Through intentional design, ethical supply chains, and impactful partnerships, we strive to create amenities that elevate guest experiences while positively influencing our world.

Our culture of excellence extends from our renowned products and customer service to our empowering work environment. Team members are encouraged to take initiative, shape the company's direction, and grow professionally within a respected, purpose-driven organization.

By leveraging our extensive market expertise and forward-thinking mindset, FORMIA has continued to innovate and introduce new products - even during periods of industry disruption. As air travel resumes its robust growth, we remain at the industry's cutting edge, driving expansion and delivering exceptional value to our partners.

WHAT WE OFFER

At FORMIA, we don’t just lead the market - we create a workplace where people enjoy working. Alongside our commitment to excellence and innovation, we take pride in fostering a fun, inclusive, and rewarding environment:

• Competitive 13-months basic salary plus performance bonus package
• Comprehensive medical & life insurance coverage
• 15 days of annual leave
• Work-from-home policy
• Monthly company lunch and birthday celebration
• Employee wellness programmes e.g. nutrition station, free gym membership, sports day, regular team building activities
• Annual joyful gatherings e.g. Christmas Party, CNY Lunch, Global Town Hall Meeting
• A dynamic and collaborative work environment with growth opportunities
• Frequent surprises which turn ordinary work moments into unforgettable ones

GENERAL DESCRIPTION

Are you experienced in quality assurance, quality control, inspections and supplier follow-up and ready to take the next step in supporting a growing quality function? If you are looking for an opportunity to further develop your quality management skills, coordinate QC activities and contribute to stronger quality assurance procedures, we would be interested to meet you.

We are looking for a (Assistant) Quality Control Manager to support the day-to-day management of our QC Inspectors and assist in maintaining practical quality processes that help us deliver consistent quality to our international customers.

Ideally, you will have hands-on experience in quality assurance and quality control within China, Cambodia, Mexico or other manufacturing locations, with a solid understanding of inspection planning, report review, supplier corrective actions and continuous improvement. You should be comfortable working with product specifications, inspection checklists and AQL standards, and able to work closely with Purchasing, Product Development, Customer Service, suppliers and inspectors to support effective quality control across projects.

Our multifunctional culture is built on curiosity, the endless desire to learn and the openness to collaborate effectively as a part of our young and dynamic team. You will be working with the world’s leading airlines, as well as renowned beauty, luxury, and lifestyle brands — making a real impact as part of a global leader in the industry.

We are deeply committed to the growth and success of our team members, and we invest in their professional development through meaningful opportunities for advancement and promotion.

ESSENTIAL JOB DESCRIPTION

• Support day-to-day quality assurance activities and coordinate with QC inspection teams in China and other global locations.
• Assist with inspection scheduling by coordinating inspectors, factory locations, shipment timings, urgencies and special circumstances.
• Prepare and maintain quality reports, supporting risk mitigation and continuous improvement activities with suppliers.
• Assist with analysis of monthly and 6-month quality reports, highlighting trends, risks and recommended improvement actions.
• Communicate regularly with inspectors to review inspection reports, follow-up actions, remedial plans and reinspection requirements.
• Support the preparation of management reports summarizing quality findings, supplier performance and improvement activities.
• Coordinate 3rd party inspections when required and follow up on related reports and corrective actions.
• Review quality requirements for each project with Product Development, Procurement and Customer Service to help define key inspection points and support the preparation of quality control templates.
• Apply tolerance management and product specification requirements when preparing or reviewing inspection plans.
• Follow up on quality improvements, corrective actions and practical product improvement opportunities.
• Support production facility audits and follow up on compliance with relevant customers, product and international quality standards.
• Support the investigation and resolution of customer complaints relating to product performance, specifications or reliability.

JOB REQUIREMENTS

• Degree holder, preferably in Supply Chain, Engineering, Quality Assurance, or related disciplines.
• Minimum 7 years of relevant quality assurance or quality control experience, preferably with exposure to bags, gifts, accessories and/or cosmetics.
• Experience in product development or supplier quality follow-up is an advantage.
• Good ability to analyze quality issues, identify likely root causes and support practical improvement plans.
• Excellent time management, planning, organization, and prioritization skills.
• Strong sense of responsibility, accountability and follow-through, with a flexible approach, ability to adapt to change and willingness to support business needs.
• Fluent command of spoken and written English, Cantonese and Mandarin is a MUST.
• Excellent command of Microsoft Word and Excel.
• A good team player, proactive attitude, mature, outgoing, and self-motivated.
• Willingness to travel regionally and internationally when required.
• Candidates with more experience will be considered for the position of Manager, Quality.

(All personal data collected will be treated in strict confidentiality and used for recruitment purposes only)

We are an equal opportunities employer and make employment decisions based on merit, without discrimination on the basis of race, nationality, religion, gender, sexual orientation, age, disability, or any other protected status. We are committed to a fair, inclusive recruitment process and will provide reasonable accommodation where required.