Assistant Operations Support Manager (AML Team) (Secondment contract) (Ref no: AOSM-CM)

Nanyang Commercial Bank Ltd.; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

Nanyang Commercial Bank Ltd. is seeking a CDD/compliance-focused professional in Hong Kong to perform customer due diligence reviews for client onboarding, periodic assessments and trigger events.

The role involves collaborating with Relationship Managers, handling investigations for high-risk clients (PEPs and high-risk jurisdictions), and maintaining thorough audit records. Strong communication, risk awareness, and fluency in English, Chinese and Putonghua are essential.

Qualifications

• Bachelor’s degree or above in Business Administration, Operations Management or related disciplines.
• At least 3 years of banking experience, preferably in branch operations or sales activities planning.
• Solid knowledge in bank retail business and local regulatory requirements.
• Independent, flexible, analytical with good problem-solving ability.
• Excellent communication skills with strong risk awareness.
• Proficiency in English, Chinese and Putonghua (written and spoken).

Responsibilities

• Perform customer due diligence review on client onboarding, periodic review and trigger events to ensure compliance with regulatory and internal policy requirements.
• Collaborate with Relationship Managers to obtain necessary customer information, clarify due diligence requirements, and address any CDD-related queries.
• Perform in-depth investigations and enhance due diligence on high-risk customers (PEPs and high-risk jurisdictions).
• Investigate and resolve any suspicious activities or red flags identified during customer due diligence.
• Maintain accurate and detailed records of all customer due diligence activities for audit trail purposes.

Skills

Adaptability

Analytical thinking

Problem solving

Communication skills

English proficiency

Chinese proficiency

Putonghua proficiency

Education

Bachelor’s degree or above in Business Administration or Operations Management or related disciplines

Job description

Job Responsibilities

• Perform customer due diligence review on client onboarding, periodic review and trigger event to ensure compliance with regulatory and internal policy requirements;
• Collaborate closely with Relationship Managers to obtain necessary customer information, clarify due diligence requirements, and address any CDD-related queries;
• Perform in-depth investigations and enhance due diligence on high-risk customers, such as politically exposed persons (PEPs) and customers from high-risk jurisdictions;
• Investigate and resolve any suspicious activities or red flags identified during customer due diligence;
• Maintain accurate and detailed records of all customer due diligence activities for audit trail purpose.

Job Requirements

• Bachelor’s degree or above in Business Administration or Operations Management or related disciplines;
• At least 3 years of experience in banking, preferably in branch operations or sales activities planning;
• Solid knowledge in bank retail business and local regulatory requirements;
• Independent, flexible, analytical with good problem-solving ability;
• Excellent communication skill with strong risk awareness;
• Proficiency in both written and spoken English, Chinese and Putonghua.

Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create our brilliant story throughout the region. As the first foreign bank branch in Mainland, we grasp the opportunity to grow along with the economic reforms. With our well-versed China business intelligence, we continue to expand our network proactively but prudently.

Inheriting our “People Focus" tradition, we strongly believe in the philosophy of talent investment. Here, we respect your career development with enormous support and room for inspiration. If you are ready to go for great, join us today. You can shine with your own glorious story.

Your talent is our treasure, come to explore your potential with us.

We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt.