Assistant Manager, Travel Retail, Asia

Tory Burch; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Benefits offered by this job

Employee discount

Job summary

Tory Burch in Hong Kong seeks a travel retail professional to maximize sales across APAC partners. You will strengthen relationships with key accounts and implement brand-aligned sales strategies while coordinating with global and regional teams.

Based in Hong Kong, you will support seasonal buys, oversee stock and pricing, and train travel retail staff to ensure premium store execution and a consistent brand experience.

Qualifications

• Candidates should have significant experience in luxury/fashion travel retail.
• Strong interpersonal and communication skills in English and Chinese.
• Proven ability to manage accounts and drive sales growth.
• Detail-oriented with strong organizational skills and time management.

Responsibilities

• Manage and grow sales with existing travel retail partners in APAC.
• Build close partnerships with key customers across Asia.
• Implement sales strategies aligned with DTC and brand goals.
• Support seasonal buys, including order, price, and logistics oversight.
• Evaluate stock and propose OTB adjustments to partners.
• Conduct regular market visits to ensure optimal store execution.
• Provide training to travel retail sales associates.
• Maintain brand image across stores, locations, and displays.
• Prepare management reports and presentations on performance.

Skills

Interpersonal skills

English & Chinese

Data analysis

Account management

Education

5+ years travel retail luxury experience

Degree in relevant discipline

Job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.

Life @ToryBurch is Special Because:

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits. Our culture is welcoming and inclusive– everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding for high performance. Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales. We are invested in your professional growth– you’ll have access to free executive coaching on-demand.

This Role is Tailor-Made for You Because:

A Day in the Life: Based in Hong Kong and reporting to the Senior Director, Travel Retail, APAC, the candidate will implement sound business plan to maximize sales and profit opportunities in travel retail channels. He/ she will conduct regular market visits to foster the relationship with existing partners in the assigned regions. He/ she will optimize the existing point of sales to improve brand awareness as well as business growth. Working closely with the global & regional team, he/ she will ensure sales strategies are aligned with the overall business objectives and long-term goals.

RESPONSIBILITIES

• Manage and develop sales growth existing travel retail partners
• Maintain close partnerships with key customer and grow business across Asia
• Implement sales strategies, to ensure coherence with direct-to-consumer boutiques
• Support seasonal buy 3 times a year, includes order management, price management & logistics support
• Evaluate stock-on-hand and sell out, propose to travel retail partners on OTB
• Conduct regular market visit to ensure excellent store execution
• Arrange and deliver training to sales associates of travel retail partners
• Promote and ensure constant brand image, includes store location, assortment, and display
• Arrange and deliver training to sales associates of travel retail partners
• Prepare for regular report for management review and presentation

EDUCATION & PRIOR EXPERIENCE

• Degree holder in relevant disciplines
• 5+ years of retail/wholesale/travel retail work experience in the luxury/fashion retail sector
• Possesses account management experience
• Excellent organizational skills and time management
• Excellent interpersonal skills to provide excellent customer service
• Proactive, presentable, self-motivated, team player and problem solver
• Able to work under pressure and to meet deadlines
• Excellent data analysis skills and multi-tasking skills
• Excellent command in English & Chinese, knowledge of other languages is a plus

To Land This Role:

Why You'll Want to Join Our Team:

How We Work Together

Adaptable – We change before we have to Entrepreneurial – We own it Collaborative – There’s no “I” in Tory Client & Brand Focused – We put ourselves in Tory’s shoes Live the Values – We show up for each other Functional Expertise – We’re constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.