Assistant Manager, Customer & Event Management

Prudential Hong Kong Limited; Hong Kong; On-site; HKD 420,000 - 640,000; Full time

Job summary

Prudential Hong Kong Limited is seeking a proactive marketing professional to support partnership marketing campaigns for Bancassurance and broker partners. You will coordinate events, prepare materials, and monitor programme performance to drive KPIs.

The role requires a university degree in business or marketing, 4-5 years in marketing or customer management, and strong English/Chinese communication. You will manage budgets, reports, and liaise across departments to ensure timely launches.

Qualifications

• University degree in business or marketing related disciplines.
• Strong communications and presentation skills in English and Chinese.
• Ability to work independently and within a fast-paced team.

Responsibilities

• Support partnership marketing campaigns and promotions for Bancassurance channel and broker partners.
• Organise and execute partner-focused events including venues, catering and materials.
• Coordinate with departments and partners to launch marketing campaigns smoothly.
• Develop reports on marketing programme results to track status.
• Manage programme expenses to meet financial guidelines and deliver offers to customers and partners.
• Support monitoring of Marketing Allowance and internal budget for Partnership Development Team.
• Budget monitoring and control within plan and company guidelines.

Skills

Communications skills

Presentation skills

Bilingual English/Chinese

Education

University degree in business or marketing

Tools

MS Office

Job description

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Responsibilities:

• Support partnership marketing campaigns and promotions for the Bancassurance channel and broker partners to provide related logistic and marketing support to achieve business KPIs.
• Organise and execute partner-focused events such as engagement activities, seminars, and gala occasions including selecting venues, arranging catering, and preparing event-related materials to strengthen collaboration and engagement.
• Communicate and coordinate with various departments and partners to support smooth launch of marketing campaigns and activities.
• Support to develop reports on marketing programme results to keep track of programme status.
• Manage programme expenses to meet financial guidelines and deliver marketing offers and gifts to customers, and business partners on schedule.
• Provide support in monitoring the Marketing Allowance jointly managed by SCB and PHKL, as well as overseeing the internal budget allocated to the Partnership Development Team.
• Budget monitoring & control within plan and in accordance to company guidelines set forth for the PHKL and business partner.

Job Requirements:

• University graduate, preferably in business or marketing related disciplines
• Minimum 4-5 years' work experience in the marketing, customer management and/or related fields, preferably in insurance / banking / financial services sector
• Knowledge of insurance/ banking/ financial products
• Excellent communications and presentation skills in both written and spoken English and Chinese
• Ability to work independently and collaboratively in a team and fast-paced environment
• Attentive to details and good problem-solving skills
• Proficient MS Office PC skills

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.

Find out more at www.prudentialplc.com Follow us on LinkedIn