(Assistant/Deputy) Operation Manager (Corporate Banking - Ops)

Bank of China (Hong Kong) Limited; Hong Kong; On-site; HKD 420,000 - 600,000; Full time

Job summary

Bank of China (Hong Kong) Limited is seeking a full‑time Cash Management Specialist in Hong Kong. You will handle cash management operations, product maintenance and transaction processing while serving as a primary contact point for delivering high‑quality services aligned with the segmented services model.

The role requires a degree with Six Sigma Green Belt and at least 3 years’ corporate banking or cash management experience, plus strong English, Cantonese and Mandarin communication skills.

Qualifications

• At least 3 years’ experience in corporate banking or cash management services area.
• Experience in corporate banking cash management services, cash pool/liquidity management product operation, or project.
• Excellent interpersonal and communication skills.
• Good command of English, Cantonese and Mandarin.

Responsibilities

• Handle cash management operation functions, product maintenance, transaction processing and related tasks.
• Serve as a dedicated contact point to deliver and drive quality cash management services support function according to segmented services model.
• Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality and pledges.
• Deliver tailor-made and one-stop quality services by closely following up client’s needs, conducting case investigation and system testing.
• Work as a team player with product specialist and relationship manager in carrying out the cash management operational function.

Skills

Interpersonal skills

Communication skills

Language proficiency English/Cantonese

Language proficiency Mandarin

Education

Bachelor's degree

Certified Six Sigma Green Belt

Job description

Job No.:500094
Employment Type:Full time
Departments:Bank-wide Operation Department
Job Functions:Bank Operations, Corporate Services

Responsibilities

• Handle cash management operation functions, product maintenance, transaction processing and related tasks.
• Serve as a dedicated contact point to deliver and drive quality cash management services support function according to segmented services model.
• Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality and pledges.
• Deliver tailor-made and one-stop quality services by closely following up client’s needs, conducting case investigation and system testing.
• Work as a team player with product specialist and relationship manager in carrying out the cash management operational function.

Requirements

• Degree holder or above, preferably with Certified Six Sigma Green Belt or above qualification.
• At least 3 years’ experience in corporate banking or cash management services area.
• Experience in corporate banking cash management services, cash pool/liquidity management product operation, or project.
• Excellent interpersonal and communication skills.
• Good command of both spoken and written English, Cantonese and Mandarin.

More Job Information

Job Function

• 銀行 · 金融服務 - 一般 · 其他

Employment Term

• 全職

Education

• 學士