Analyst- Client Solutions (Japenese Speaker)(On-Site) (Hong Kong)

The Straits Network; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

Lynk seeks a full-time Client Solutions professional to join on-site in Hong Kong. You will manage expert matching, conduct market research focused on Japan, and deliver insights to clients in a fast-paced global environment.

We welcome graduates with up to 3 years of experience, strong Japanese and English skills, and a proactive, detail-oriented mindset. You will collaborate across regions to drive client engagement and growth.

Qualifications

• Fluent Japanese and English required.
• 0-3 years of experience welcomed (fresh graduates ok).
• Strong communication and interpersonal skills.
• Analytical thinking and research capability.

Responsibilities

• Manage end-to-end expert matching between clients and industry experts.
• Support Japan-focused market research and benchmarking.
• Assist with client renewals and ongoing engagement.
• Collaborate with global teams to deliver Japan-focused projects.

Skills

Japanese

English

Client relations

Research

Communication

Education

Bachelor's degree or equivalent

Tools

MS Excel

CRM tools

Job description

Lynk is the best place to seek, build and share credible human expertise. We power the new knowledge economy. Our Knowledge-as-a-Service platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make informed decisions. Our customers include Fortune 500 companies, leading investment houses, global family offices, top professional services firms, governments and other organizations.

We are looking to connect with students graduating from universities in Hong Kong, recent graduates, and early-career professionals interested in a full-time Client Solutions role focused on the Japan market. Based on-site in Hong Kong, this client-facing role involves expert engagement management, research support, and client servicing in a fast-paced, global environment. We welcome profiles with 0-3 years of experience, including fresh graduates who are interested in consulting, research, and client engagement.

Key Responsibilities

• Manage end-to-end expert matching between clients and industry experts globally, with a focus on Japan-related requests
• Ensure timely and high-quality delivery of expert insights
• Build and maintain strong relationships with both clients and experts

2. Research & Consulting Support

• Support clients with market research, industry benchmarking, and competitive analysis focused on Japan
• Translate client requirements into structured research outputs
• Deliver clear, actionable insights to support decision-making

3. Client Growth & Retention

• Support account management activities including renewals and ongoing engagement
• Identify opportunities to grow existing client accounts
• Contribute to revenue growth through strong client servicing

4. Cross-Functional Collaboration

• Work closely with global internal teams to deliver Japan-focused client projects
• Ensure smooth execution of client requests across regions

What We Are Looking For

• Students graduating from universities in Hong Kong, fresh graduates, and professionals with up to 3 years of experience in consulting, research, recruitment, client servicing, or related fields are welcome to apply
• Strong proficiency in Japanese and English (mandatory)
• Strong communication and interpersonal skills
• Analytical thinking and research capability
• Ability to work in a fast-paced, target-driven environment
• Self-motivated, proactive, and detail-oriented mindset
• Interest in consulting, markets, and business strategy

What We Offer

• Exposure to global clients and consulting-style projects
• Fast-paced, high-growth environment
• Performance-driven culture with strong career growth opportunities
• Opportunity to work on Japan-focused international projects
• Merit-based career advancement opportunities

Additional Information

Requirements: Fluent Japanese (mandatory)

Professional-level English

Availability for a full-time, on-site role in Hong Kong

Notes

- Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account.

- All future new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check.

- Lynk is an equal opportunities employer.