AML & Compliance Operations Lead

Standard Chartered; Hong Kong; Hybrid; HKD 350,000 - 520,000; Full time

Benefits offered by this job

Hybrid work options

Competitive compensation

Wellbeing programs

Job summary

Standard Chartered Bank Hong Kong is seeking an experienced risk and ops professional to strengthen compliance and control within the Account Resolutions Team. The role emphasizes AML controls, process improvement, and managing change with a focus on delivering fair outcomes and robust governance.

You will collaborate with stakeholders, support testing of projects and changes, monitor SLA adherence, and help streamline operations across onshore and offshore teams while upholding regulatory

Qualifications

• Knowledge of asset and liability tools, techniques and risk monitoring.
• Knowledge of operational risk management policies and processes.
• Knowledge of crisis management concepts and techniques.
• Knowledge of business process improvement tools and techniques.
• Knowledge of financial crime awareness and controls.

Responsibilities

• Attend and support testing for projects or system changes.
• Assist Team Manager to enhance, streamline, develop and implement operating processes after reviews and identify gaps through quality checks and monitoring.
• Monitor onshore and offshore team performance to ensure processes follow DOI and meet SLA.
• Handle internal and external inquiries/ complaints and escalate when needed.
• Prepare and consolidate data reports for Line Manager/Team Head/Management.
• Recommend process improvements to increase effectiveness and productivity.
• Support Team Manager to create a positive working environment with career development and ongoing communication.
• Support Team Manager to foster a positive environment for commitment and contribution of team members.

Skills

Asset & Liability Management

Operational Risk

Crisis Management

Process Management

Business Process Improvement

Managing Change

Fraud Detection & Prevention

Planning: Tactical & Strategic

Anti-money Laundering Policies &Proced

Job description

Standard Chartered Bank Hong Kong is seeking an experienced risk and ops professional to strengthen compliance and control within the Account Resolutions Team. The role emphasizes AML controls, process improvement, and managing change with a focus on delivering fair outcomes and robust governance.

You will collaborate with stakeholders, support testing of projects and changes, monitor SLA adherence, and help streamline operations across onshore and offshore teams while upholding regulatory