We are seeking a motivated AI Research Engineer to join our R&D team. We are launching a new R&D project funded under the Innovation and Technology Fund (ITF) Research Talent Hub (RTH-SPC) to develop a next‑generation AI Relationship Manager chatbot system for wealth management. You will conduct applied research and development across two workstreams:
External AI RM Chatbot (Client‑Facing)
- Research NLP methods to extract topics, interests and changing preferences from authorised client interactions
- Build a structured product knowledge base and retrieval‑based response system with full source traceability
- Develop and evaluate client‑need‑to‑product matching methods with explainable outputs and suitability constraints
- Design safeguards: uncertainty handling, escalation to human RM, audit logging
Internal AI Commission Calculation Chatbot
- Model commission schedules, calculation rules and exception conditions into structured representations
- Develop deterministic calculation components and a natural‑language interface for staff queries
- Build exception detection and reconciliation methods; validate against verified test cases
Overall
- Develop test datasets and scenario‑based tests (ambiguous, incomplete, conflicting, edge cases)
- Run experiments comparing alternative methods; document results, limitations and error patterns
- Maintain technical documentation, data/model records and audit‑related design specifications
- Present findings to management and business teams
Requirement:
- Bachelor's or Master's degree in Computer Science, Data Science, Finance, Financial Engineering or a related STEM discipline
- Solid foundation in machine learning and natural language processing
- Interest in fintech, behavioural analysis and explainable AI
- Strong analytical mindset, attention to detail, and good documentation habits
- Hong Kong permanent resident or holding a valid visa permitting full‑time employment in Hong Kong
Engagement Terms:
- Salary: HK$21,000 - 25,000 per month