Agency Strategy, Principal

Aia-Australia; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

AIA is seeking a senior strategy and analytics professional to drive agency initiatives, translate priorities into actionable plans, and deliver measurable business impact across teams.

You will build models, dashboards and data visuals, partnering with stakeholders to turn insights into action in a fast-paced environment. Fluency in English and Chinese is required for cross-border collaboration.

Qualifications

• 10–15 years in strategy, consulting, analytics, or financial services.
• Strong data and analytical skillset with experience in Excel/BI tools.
• Proven ability to translate data into actionable business insights.
• Excellent communication in English and Chinese.

Responsibilities

• Lead execution of agency strategic initiatives and cross-functional projects.
• Generate actionable insights from data and develop dashboards and visuals.
• Partner with internal stakeholders to align on priorities and report progress.
• Manage multiple initiatives and support planning cycles and transformations.

Skills

Data analysis

Data interpretation

Dashboards

Data visualization

Structured problem solving

Project management

Stakeholder communication

English & Chinese

Tools

Excel

Power BI

Tableau

Job description

Build a healthier and more sustainable future for everyone.At AIA, your skills, perspective and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and help turn ideas into positive outcomes for our customers and communities.Join us to shape what comes next, grow through new experiences and extend your impact across Asia.About the RoleDrive the execution of key agency strategic initiatives by leveraging data, analytics, and structured problem solving. Support senior stakeholders in translating strategic priorities into actionable initiatives and delivering measurable business impact.This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.Roles and Responsibilities:1. Strategy Execution & DeliveryLead execution of key agency strategic initiatives and cross-functional projectsTranslate strategic direction into structured workplans, timelines, and deliverablesEnsure effective implementation and delivery of initiatives to achieve business outcomes2. Data & Insight GenerationLeverage data analytics to generate actionable insights to support business decisions and strategic initiativesDevelop analytical models, dashboards, and visualisations to identify opportunities and trendsApply data-driven approaches to support initiative design, prioritisation, and optimisation3. Stakeholder ManagementPartner with internal stakeholders (e.g. Agency Distribution, Product & Proposition, C&M, S&T, Finance, etc) to align on priorities and executionSupport communication of recommendations, insights, and progress updates to senior stakeholdersFacilitate cross-functional collaboration to ensure timely and effective delivery4. Project & Initiative SupportManage and/or support multiple strategic initiatives simultaneously, ensuring quality and timelinessContribute to the development and refinement of new initiatives to enhance agency growth and productivitySupport strategic planning cycles and key business transformation effortsMinimum Job Requirements:10–15 years of experience in strategy, consulting, analytics, or financial servicesStrong data and analytical skillset, including experience with:Data analysis and interpretationBuilding models, dashboards, or data visualisation (e.g. Excel, Power BI, Tableau or similar)Proven ability to translate data into clear, actionable business insightsStrong structured problem-solving and critical thinking skillsExperience managing projects and working across multiple stakeholdersStrong communication skills in English and Chinese (written and verbal)Self-driven, proactive, and comfortable operating in a fast-paced environmentInsurance / financial services experience preferredThe incumbent is required to obtain relevant license if the job involves in regulated activities.Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.