Admin Assistant, Enterprise Credit, Hong Kong

Bank of America; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Bank of America in Hong Kong is seeking a diligent Administrative Assistant to support executives and corporate teams. The role involves managing calendars, coordinating meetings, and handling calls and messages with tact and efficiency.

You will assist with travel logistics, expense processing, onboarding activities, and event support. Fluency in English and Cantonese is required, with strong communication and teamwork in a busy, global environment.

Qualifications

• At least 3 years of experience providing executive support.
• Excellent communication and organizational skills.

Responsibilities

• Provide full administrative support to executives and corporate teams.
• Manage complex calendars and schedule meetings.
• Screen calls and relay messages with discretion.
• Coordinate travel logistics and itineraries.
• Process expenses and invoices per policy.
• Support onboarding of new hires and transfers.

Skills

Administrative support

Calendar management

Communication skills

Bilingual English/Chinese

Tools

MS Office

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This job is responsible for providing diverse administrative support, including greeting and directing customers, associates, or other visitors. Key responsibilities include answering phone calls and taking messages, scheduling meetings, booking conference rooms, and making appointments. Job expectations include performing administrative duties including updating documents, memos, letters and forms and following procedures and practices.

Responsibilities:

• Provide full administrative support to executives and both EC FI and Corporate teams
• Manage complex calendars, scheduling internal/external meetings and resolving conflicts
• Screen and handle incoming calls with discretion and proper prioritization
• Coordinate complex travel logistics e.g. flights, visas, itineraries, etc
• Process expense claims and invoices in line with company policies
• Support onboarding of new hires/transferees e.g. system setup, equipment, office arrangements, etc
• Provide logistics support to regional and global visitors
• Support events logistics with proper approval and record keeping
• Perform general office administrative duties (including managing office supplies and stationery)
• Accurately document and relay messages with appropriate judgment
• Provide hands-on, on-site administrative and operational support to the team.

Requirements:

• At least 3 years of relevant experience providing support to team of executive; Experience working in a financial institution is highly preferred.
• Excellent communication and organizational skills, with the ability to interact effectively with senior management
• Ability to work collaboratively under tight deadlines with minimal supervision, and flexibility to work extended hours or weekend when needed
• Self-motivated with a proactive mindset, capable of handling a wide range of responsibilities independently while contributing as a team player
• Professional and diplomatic in handling sensitive situations and client interactions
• Positive attitude, proactive, energetic, and hardworking team player
• Fluent in English and Chinese (Cantonese)

Skills:

• Administrative Services
• Facilities Management
• Office Administration
• Prioritization and Time Management
• Adaptability
• Attention to Detail
• Collaboration
• Customer and Client Focus
• Planning and Organizing
• Oral Communications
• Problem Solving
• Written Communications
• Proficient in MS applications e.g. Word, Excel, PowerPoint

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America's efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.