2027 Fresh Grad Hire - Content Growth Operations Associate (US/CA Market)

moomoo; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

moomoo is seeking a data-driven professional to lead AI-powered content operations, campaign planning, and customer engagement initiatives for the US North America market from Hong Kong. You will collaborate with product, design, compliance, data, and engineering teams to deliver timely, high-quality projects and data-backed recommendations.

The role emphasizes strong investment understanding, fluent English, and hands-on use of AI tools to build scalable workflows, with opportunities to

Qualifications

• Master’s degree or above preferred in Finance, Economics, Financial Engineering or related fields.
• Fluent English (written & spoken) — core for North America market business.
• AI-native working habits: hands-on with LLMs / AI agents / automation tools.
• Strong self-drive: proactively identifies opportunities and solves problems in ambiguity.
• Strong systems thinking: break complex problems into executable modules.

Responsibilities

• AI-Powered Content Operations: Produce scalable content assets with AI toolchains and refine AI-assisted workflows.
• Campaign Operations: Plan and execute market-event campaigns; own topic selection, compliance review, launch tracking, and post-analysis.
• Customer Operations: Support customer segmentation and engagement strategies; track operational effectiveness and iterate.
• Cross-Functional Collaboration: Coordinate with product, design, compliance, data, and engineering to ship projects on time and with quality.
• Data-Driven Decision Making: Track metrics, conduct attribution analysis, and deliver actionable reports.

Skills

Fluent English

Analytical thinking

Investment experience

AI tools

Education

Master’s degree in Finance

Tools

AI platforms

Job description

• AI-Powered Content Operations: Produce and iterate scalable content assets (options, event contracts, market education) with AI toolchains; help build and refine AI-assisted content production workflows
• Campaign Operations: Support planning and execution of market-event campaigns (earnings season, FOMC, product launches) — own the process from topic selection and compliance review to launch tracking and post-campaign analysis
• Customer Operations: Support customer segmentation and engagement strategies (new users / low-frequency / high-value); track operational effectiveness and iterate
• Cross-Functional Collaboration: Coordinate with product, design, compliance, data and engineering teams to ship projects on time and at quality
• Data-Driven Decision Making: Track operational metrics, conduct attribution analysis, and deliver data reports with actionable recommendations
• Market Insights: Monitor US market dynamics (Fed rate decisions, CPI, earnings season, options market trends) and summarize investor-perspective takeaways

• Master's degree or above, majors in Finance, Economics, Financial Engineering or related fields preferred; strong investment passion and clear market understanding required for other majors
• Fluent English (written & spoken) — core for North America market business
• AI-native working habits: hands-on experience with LLMs / AI agents / automation tools; enjoys building with AI, not just using it
• Strong self-drive: proactively identifies opportunities, defines problems and finds solutions in ambiguous situations; does not wait for instructions
• Strong systems thinking: able to decompose complex business challenges into executable modules with structured reasoning
• Real investment experience (any one of the following):
  • Own securities / investment account with actual trading experience in US stocks, options or crypto
  • Relevant internship at a financial institution (brokerage / bank / asset management / investment firm)
  • CFA Level I+ / securities licence / equivalent professional certification
  • Excellent communication and teamwork skills
  • Resilience and ability to thrive in a fast-paced, high-intensity environment

Bonus Points

• Options / derivatives trading experience (directly relevant to core business)
• Familiarity with internet brokerages (moomoo / Robinhood / Webull / IBKR, etc.)
• Awareness of prediction markets / sports event contracts
• Internship experience in content operations / user growth / campaign operations
• Study or living experience in North America with familiarity with local culture

*Open to candidates graduating between January 2026 and August 2027.