Technical Writer jobs in United Kingdom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Within the Service Product Line, you will be a key stakeholder of our tender team supporting Regions in delivering competitive, well-written technical proposals notably for Rolling Stock Maintenance to achieve sales.

Support Regions on key Service tenders:

1. Work alongside the Proposal Manager to analyse the customer requirements, help develop the proposal strategy including deadlines and bid writing strategies.
2. Participate in the bid preparation from launch meeting to final proposal review meetings including touchpoints.
3. Ensure that Alstom proposals maximise customer evaluation criteria by writing, formatting, editing, reviewing and revising high-quality, persuasive technical and commercial proposal documents tailored to the specific needs of each client and the requirements of the bid.
4. Support the development and inclusion of win themes/key differentiators into narratives in a compelling manner that clearly articulates Alstom’s solution and limits of scope to the customer’s requirements.
5. Contact and interview subject-matter experts as needed to obtain detailed information, fill in gaps and gain a deeper understanding of topics, technical strategy and proposal win themes and key differentiators.
6. Follow-up with subject matter experts to ensure inputs are provided on time.
7. Close review team comments (add missing information, address gaps, improve text as required). Present complex technical information and Alstom terminology in a clear and understandable manner for non-technical customers that clearly articulates the commercial benefits of Alstom solutions.
8. Peer review responses and coach colleagues in bid writing best practice.
9. Contribute to the Win/Loss Analysis and action plan follow-up.
10. Manage workload on multiple proposals simultaneously, ensuring all deadlines are met.
11. Where requested support on the writing of non-technical proposal responses.

Maintain an up to date central Services tender and content library:

1. Contribute to the maintaining of a library of bid response templates, case studies, and other relevant documentation.
2. Continuously improve bid content by integrating feedback from clients and internal stakeholders.
3. Ensure all bid documents adhere to company branding and quality standards.
4. Create training materials and presentations when needed.

1. BS/BA in related field such as Engineering, English, Journalism or Business and/or a minimum of three (3) years relevant experience and a proven track record in tenders, proposal writing or other related field.
2. Technical knowledge of industrial projects notably Rolling Stock Maintenance.
3. English communication skills (spoken and written) and possibly other languages such as French.
4. Excellent writing, editing, and communication skills.
5. Experience in creating documentation for audiences with different levels of technical skill.
6. Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.
7. Strong experience with MS Word, SharePoint, PowerPoint, and Outlook.
8. Experience with Large Language Models such as Microsoft Copilot and ChatGPT.
9. Awareness of and compliance with Request For Proposal process (RFP).

1. You are able to build and maintain solid relationships and networks.
2. Strong commercial acumen.
3. High reactivity, proactivity and adaptability.
4. You are excellent at following-through, closing the loop on customer issues, providing detailed, high quality and accurate answers.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note:

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type: Experienced