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Senior IT Support Engineer — Hybrid EdTech Role
Zusammenfassung
A leading education technology provider is seeking an IT Support Engineer to provide top-notch technical support to educational users. This role involves delivering exceptional customer service and assisting with IT support services. The ideal candidate will possess strong troubleshooting, problem-solving, and communication skills. Benefits include competitive salary, hybrid working options, and additional perks like healthcare, pension plans, and a performance-related bonus. Join a diverse team committed to improving education outcomes worldwide.
Leistungen
Qualifikationen
- Excellent customer focus and problem-solving skills.
- Excellent verbal and written communication skills.
- Able to diagnose and troubleshoot IT issues.
Aufgaben
- Provide first-class IT support to education users.
- Assist the service desk with IT managed support.
- Deliver great customer service as the face of RM.
Kenntnisse
Tools
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.