Jobs in Cardiff, United States

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GlideFast Consulting

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08.05.2025

22.06.2025

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Who is GlideFast?

GlideFast Consulting is a renowned Elite ServiceNow Partner named 2022 and 2023 ServiceNow Elite Partner of the Year. GlideFast has earned its position as the best-in-class ServiceNow consulting firm through ServiceNow expertise, industry focus, collaborative approach, innovative solutions, and commitment to customer success. Our team continues to strive for excellence, pushing the boundaries of what is possible and ensuring our clients receive the highest level of service and results.

Why choose GlideFast?

Join a team that sets the standard in ServiceNow consulting services. At GlideFast, we offer unparalleled opportunities for growth and professional development, working on cutting-edge projects with industry-leading clients. Collaborate with a diverse and talented team in a supportive and inclusive environment that values your ideas and encourages innovation. At GlideFast, we are committed to your success, providing ongoing training and certification opportunities to enhance your skills and advance your career. Be part of a company known for its thought leadership, innovation, and dedication to customer success. Join GlideFast Consulting and take your career to new heights!

Job Location: Remote

Employment Type: Full time employee

What is the role?

As a Business Process Consultant with GlideFast Consulting, you are essential in designing and deploying best practice process ServiceNow solutions that help achieve the strategic goals of our customers. In this role, you will document, prioritize, and support the delivery of the overall solution that will allow our customers to manage work more efficiently and meet the overall goals of the project.

Additionally, you will lead workshops with customer stakeholders to identify requirements, communicate and validate business and functional designs, and recommend solutions to improve process efficiencies and long-term platform sustainability. You will design and deliver tailored ServiceNow solutions, handle multiple complex projects, and ensure all deliverables are of highest quality. Collaborating with the team to support continuous improvement, you will also maintain expertise in ServiceNow products, processes, best practices, capabilities, and features.

What experience is required?

• More than three years of experience in the following:

-Working with the ServiceNow platform with experience in at least two products

-Management consulting, process design, or product management

-Line of Business

• Experience partnering, advising, and presenting to key stakeholders/executives
• Experience leading/executing complex strategic and operational initiatives at large organizations
• Experience writing user stories, grooming requirements, and advising key stakeholders/executives
• Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually
• ITIL V3 or V4 Foundations Certification
• ServiceNow Certified System Administrator preferred
• Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional products) preferred
• Agile/SAFe Product Owner Certification (or equivalent)
• Bachelor’s degree or equivalent practical experience

Work with the BEST in class ServiceNow team

Professional Development through ServiceNow training, certification, & advancement opportunities

Quarterly bonus opportunities for billable employees

Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements

Referral Program

Work from home

Annual GlideFest Conference

Wellness Programs

EEO Employer

Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [emailprotected] .