Customer Experience jobs in Espagne

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

We are seeking a Senior AWS Solutions Architect/Pre-sales Lead to join our team in the UK. In this role, you will be responsible for designing and architecting innovative AI/ML solutions leveraging AWS services, consulting with clients, and leading pre-sales activities. The ideal candidate will have a strong technical background in AI/ML and cloud technologies, excellent communication skills, and the ability to translate complex technical concepts into business value for our clients.

Your Impact:

1. Develop comprehensive AI/ML solution architectures on AWS ensuring scalability, security, and cost-effectiveness.
2. Experiment and prototype alongside customers, demonstrating practical use cases.
3. Conduct discovery sessions to understand client requirements and recommend appropriate AWS services and technologies.
4. Provide expert guidance on AI/ML best practices and implementation strategies.
5. Create compelling technical proposals and presentations to support pre-sales efforts.
6. Collaborate with sales teams to develop winning strategies and conduct technical deep-dives and proof-of-concept demonstrations.
7. Stay current with emerging AI/ML technologies and AWS services, contributing to internal knowledge sharing and best practices.
8. Represent Publicis Sapient at industry events and conferences.
9. Gather feedback from clients and internal teams to refine solution offerings and contribute to the development of reusable assets and accelerators.
10. Participate in AWS partner programs and certifications.

1. The successful candidate is likely to have in excess of 8 years’ experience in solution architecture, with a focus on AI/ML.
2. Deep expertise in AWS Lambda architectures and other native AWS offerings is essential.
3. Knowledge of AWS AI/ML services (e.g., Bedrock, SageMaker) are essential.
4. Knowledge of Comprehend and Rekognition are desirable.
5. Strong understanding of cloud architecture principles and best practices is essential.
6. Excellent communication, presentation, and consultative skills are essential to understand and address client business needs.
7. Experience in pre-sales and technical consulting is essential.
8. AWS certifications (e.g., Solutions Architect, Machine Learning Specialty) are desirable.

Set Yourself Apart With:

1. Ability to design and architect innovative AI/ML solutions.
2. Proficiency in creating detailed technical proposals and solution designs.
3. Leadership skills to drive pre-sales activities and support the sales team.
4. Collaborative mindset to work effectively with cross-functional teams.
5. Continuous learning attitude to stay up-to-date with the latest trends in AI, ML, and cloud technologies.

1. Opportunity to work on cutting-edge AI/ML projects.
2. Collaborative and innovative work environment.
3. Professional development and growth opportunities.
4. Competitive salary and benefits package.