Youth Support Coordinator | Hybrid Role with Mentoring Impact

Caudwell Youth; Luton; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Caudwell Youth in Luton is seeking a Youth Support Coordinator to oversee mentoring and support for up to 25 young people. The role is hybrid, combining local on-site duties with remote work, and focuses on onboarding, assessments and multi-agency collaboration.

The position emphasizes safeguarding, community partnerships, and developing local opportunities through employers and training providers. It offers a permanent, full-time contract in a dynamic youth support setting.

Responsibilities

• Responsible for a geographical area, supporting up to 25 young people.
• Coordinate onboarding of young people, including the initial person-centred assessment, matching of volunteers and developing skills sessions if and when appropriate.
• Develop a multi-agency person-centred approach for the young people you are working with, to ensure your young people have the right support at the right time.
• Directly support young people whilst they are onboarding onto our mentor service.
• Identify young person’s needs including short term goals and long-term goals to ensure a smooth transition into mentoring.
• Signpost to other relevant services when required.
• Report any safeguarding concerns to the DSL, with support from your line manager.
• Work in partnership with the Volunteer team to recruit, induct, deploy, support and develop volunteer mentors.
• Organise and lead volunteer meet ups, training and stakeholder meetings.
• Support and deliver volunteer training for specialist areas, depending on the needs for the young people referred to the service.
• Ensure the integrity and effectiveness of volunteer-based support for young people.
• Effectively report on complaints and compliments relating to programmes.
• Develop local knowledge of needs and funding opportunities, with support from your line manager.
• Build knowledge of local strategies, linking in with network forums.
• Develop relationships and partnerships with local employers, benefit agencies, training establishments to enable opportunities for young people.
• With support, understand demand, monitoring targets and ensure programme objectives are met. Support young people to actively engage with our provision.
• Collect outcomes data, in line with quarterly reports.
• Embed engagement strategy with the young people in your area.
• Identify opportunities to develop new types of services.
• Ensure we achieve agreed development objectives, with support from your line manager.
• Endeavour to promote Caudwell Youth’s values in all that you do.
• Be an ambassador for Caudwell Youth in the geographical area you are leading
• Proud member of the Disability Confident employer scheme

Job description

Caudwell Youth in Luton is seeking a Youth Support Coordinator to oversee mentoring and support for up to 25 young people. The role is hybrid, combining local on-site duties with remote work, and focuses on onboarding, assessments and multi-agency collaboration.

The position emphasizes safeguarding, community partnerships, and developing local opportunities through employers and training providers. It offers a permanent, full-time contract in a dynamic youth support setting.