Youth Justice Support Officer

Manchester City Council; Manchester; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Up to 26 days’ annual leave, rising to

Buy up to two extra weeks’ leave

Up to 3 days’ volunteering leave

35-hour work week for full-time roles

Defined benefit pension scheme

Enhanced parental and carers leave

Employee discounts and perks

Job summary

Manchester City Council is seeking a Support Officer to work with children and young people who have come into contact with the youth justice system. The role involves assessment, planning and delivering interventions for young people aged 10-17 as part of a multi-agency team, helping improve public protection and outcomes.

It operates on a hybrid basis with a 35-hour week and a permanent contract. Applications close 11 November 2026, and sponsorship is not available for this role.

Qualifications

• Deliver high-quality face-to-face interventions with young people and their parents / carers.
• Supervise cases and manage risk in line with national standards and make appropriate referrals.
• Demostrate a commitment to improving outcomes for all children

Responsibilities

• Work directly with children and young people that have come into contact with the justice system.
• Risk assess and safeguard children and young people.
• Work with other agencies to empower young people to achieve their goals.
• In This Role You Will: Work directly with children and young people that have come into contact with the justice system. Risk assess and safeguard children and young people. Work with other agencies to empower young people to achieve their goals.

Job description

Working Hours: 35 Hours per week

Contract Type: Full time / Permanent

Working Style: Hybrid - Employees split their time between working remotely (e.g., from home) and working on-site (e.g., in an office).

Closing Date: 11:59, 11 November 2026

Interview Method: In Person

Skilled Worker Sponsorship

You must already have a valid right to work in the UK documentation, as we cannot offer visa sponsorship for this role.

As a Support Officer, you'll be working with children and young people who have come into contact with the youth justice system.

You’ll help to enable every child to live a safe, healthy, happy and successful life, ensuring improved outcomes. Your work will contribute to safer communities across the city.

In This Role You Will

You will need to be focused, dynamic and passionate in order to help young people. The role of Support Officer involves working as part of a multi-agency team to deliver statutory services to the courts and community. It includes assessment, planning and delivering interventions to young people aged 10 - 17 years who are subject to orders within the Criminal Justice System.

The role holder will work with key partners to improve public protection, safeguard the needs of children and young people, and reduce youth offending.

For queries about the role, please contact the hiring manager, Beverley Hypolite, at [e-mail] to arrange a convenient time to discuss the role. This route is for vacancy related enquiries only and should not be used to submit applications.

Pre-employment checks

If You Are Successful, Your Appointment Will Be Subject To Completing The Relevant Pre-employment Checks. These Checks Will Be Carried Out As Part Of Our Recruitment Process And Includes:

• DBS (Disclosure and Barring Service) clearance- The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice. We have a policy on the secure handling, storage and use of DBS information, as well as a policy on the recruitment and employment of ex-offenders. Both policies are available on request.
• If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to GOV UK for details for how to obtain your Police check or Certificates of Good Character.
• Casual Car Documentation- The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.
• Satisfactory references and other pre-employment checks where applicable.

For more information on these checks, please visit checks page.

Youth Justice is an exciting and innovative service that consists of a team of friendly, dedicated, caring and hard-working professionals who work closely with courts, young people and their families. Youth Justice deliver excellent outcomes for young people who enter the Criminal Justice system and deliver effective planning for children and families to ensure positive outcomes for children in Manchester.

We’ll Use The Following Essential Criteria To Decide Which Candidates To Invite To Assessment. Use Your Personal Statement To Provide Evidence Of How You Meet Each One, Supported By Relevant Examples:

• Deliver high-quality face-to-face interventions with young people and their parents / carers.
• Supervise cases and manage risk in line with national standards and make appropriate referrals
• Demostrate a commitment to improving outcomes for all children

In This Role You Will

• Work directly with children and young people that have come into contact with the justice system.
• Risk assess and safeguard children and young people.
• Work with other agencies to empower young people to achieve their goals.

If you’re invited to assessment, we’ll look at a wider range of the role requirements. For more detail, please see the role profile.

Use of AI

You may use AI to support your application, but all examples must be your own and based on real experience. Applications may be withdrawn if content is misleading or presents someone else's experience as your own. Internal candidates may also face disciplinary action.

Guaranteed Assessment Scheme

We guarantee progression to the assessment stage for applicants who meet the essential criteria used for shortlisting and are eligible under the scheme.

Support and Adjustments

If you're successful in securing a role, we'll make every effort to provide the support, equipment and reasonable adjustments you need to carry out your duties. Where needed, we'll consider adapting aspects of the role.

Working for Manchester City Council is a chance to make a real difference in a diverse city. You’ll help improve lives and support our local communities. Working together, we can create better public services for everyone.

Benefits we offer

• Up to 26 days’ annual leave, rising to 31 days after five years’ service
• Buy up to two extra weeks’ leave
• Up to 3 days’ volunteering leave
• A 35-hour work week for full-time roles
• We review pay each year and recognise three trade unions
• A defined benefit pension scheme
• Enhanced parental and carers leave
• Employee discounts and perks

Learn more at Careers - Manchester City Council

Our commitment to inclusion

At Manchester City Council, we're dedicated to creating a workplace that fully reflects the diversity of our local communities. We actively encourage applications from people of all ages and backgrounds and are particularly keen to hear from applicants from ethnic minority communities and disabled people, who remain underrepresented in parts of our workforce.

GM Elevate Programme

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'Personal Statement' section or 'Supporting Statement' section of your application.

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