Young Person's Project Worker

Southcroft Healthcare Lodge; City Of London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Southcroft Healthcare Lodge in London is seeking a dedicated Project Worker to provide intensive, needs-led support to homeless young people aged 16-25 at Wilton Road. You will conduct key-working sessions, help residents set tenancy goals, manage cases, and liaise with external agencies to secure resources while maintaining accurate records and promoting safeguarding and equality across all activities.

The role requires resilience, compassionate communication, and up-to-date knowledge of local

Qualifications

• Understanding of homelessness issues and barriers to independence.
• Experience in safeguarding and Health & Safety procedures.
• Ability to build trust with vulnerable young people and maintain confidentiality.
• Proficient in using IT systems and databases to document case notes.

Responsibilities

• Provide intensive, needs-led support to young people aged 16-25.
• Conduct regular key-working sessions to identify barriers and enable tenancy goals.
• Assist with finances, benefits, and accessing external services.
• Maintain accurate records and coordinate with external agencies.

Skills

Safeguarding knowledge

Homelessness awareness

Empathy & resilience

IT literacy

Equality & Inclusion

Tools

Microsoft Office

Databases

Job description

Location: On site / London, UK
job type: Permanent / Full-time
Sector and subsector: Social Care | Community Care
AnnualFixed salary:£ 28860.00

The purpose of this role is to provide intensive, needs-led support to young people aged 16-25 experiencing homelessness at Wilton Road supported accommodation. This involves conducting key working sessions to identify and address barriers to independence, assisting young people in setting and achieving tenancy goals and managing their cases through regular assessments, support plans, and reviews. The role also includes helping young clients manage their finances and benefits, liaising with external agencies, and advocating on their behalf to secure necessary resources. Additionally, the role requires maintaining accurate records and collaborating with external providers to enhance opportunities for young residents.

The role incumbent will:

• Support the safety and well-being of young people in the Wilton Road service, including using safeguarding and emergency alert procedures as applicable.
• Provide an intensive and effective needs-led service for young people at the Wilton Road supported accommodation.
• Carry out regular key working sessions with young people at Wilton Road to identify barriers to independence and respond to issues that arise.
• Assist allocated young people in identifying and working towards individual goals consistent with sustaining a tenancy.
• To be the first point of reference for allocated young people and ensure that mechanisms are in place to respond to emergencies.
• Consult young people when making critical decisions that affect their service.
• Ensure that Southcroft's Equality and Diversity Policy is promoted and implemented in all Project Workers' responsibility areas.
• Assist young people with their finances, including welfare, housing benefits and grant claims, liaising with appropriate external agencies where necessary.
• Maintain a working knowledge of available resources for young people, signposting and referring as necessary.
• Maximise the opportunities available for young people through joint working with external providers.

PERSON SPECIFICATION

KNOWLEDGE, SKILLS & RESPONSIBILITIES

• An approachable manner and the resilience to cope with a busy, challenging, and emotive job.
• A thorough understanding of the issues, barriers, and challenges which young people experiencing homelessness might be facing, especially at the point of accessing help and support.
• An understanding of the kinds of behaviour young people might demonstrate and the ability to understand this behaviour and develop compassionate and psychologically informed strategies for managing behaviour.
• Knowledge of homelessness and issues affecting young people and an understanding of how these interact together.
• Up-to-date working knowledge of local services available for homeless and vulnerable young people.
• A knowledge and understanding of Risk Assessments and Support Planning.
• A knowledge and understanding of Housing Benefit systems
• Able to demonstrate a clear understanding of safeguarding requirements and Health and Safety procedures
• Confidence in using IT systems such as Microsoft Office and databases to maintain confidential data.
• An understanding of and a commitment to Equality, Diversity and Inclusion at Southcroft Lodge.
• Be able to always represent Southcroft appropriately and work professionally with external agencies
• Experience inspiring previously homeless young people or similar vulnerable client groups to achieve their potential.
• Experience in assessing and then accessing suitable services for previously homeless young people or similar vulnerable client groups.
• A belief that homeless people can access permanent accommodation and fully integrate into society on their terms.
• An ability to react empathetically to young people in crisis.