Young People's Work Coach

Peters Dean Care Ltd; Dorking; On-site; GBP 21,000 - 32,000; Full time

Job summary

Peters Dean Care Ltd. is seeking a proactive Young People’s Work Coach to support young people aged 18–30 in a residential setting. You’ll mentor, engage employers and provide practical guidance to help residents gain confidence, experience and sustainable paid work.

Responsibilities include delivering one-to-one support, arranging training and developing employment plans, while collaborating with external agencies and local authorities to promote successful outcomes.

Qualifications

• Experience supporting vulnerable or disadvantaged young people or adults.
• Experience engaging employers, businesses or external partners.
• Track record of helping people overcome barriers and achieve positive outcomes.
• Experience delivering one-to-one support, mentoring, training or group sessions.
• Understanding of homelessness, unemployment and social exclusion.
• Strong organisational, communication and relationship-building skills.
• Experience maintaining accurate records and managing competing priorities.
• Full driving licence and ability to meet vehicle insurance requirements.

Responsibilities

• Build trusted relationships with young people and develop tailored employment plans.
• Help residents identify their strengths, aspirations and career goals.
• Support with CVs, applications, interview preparation and job searching.
• Arrange training, volunteering, work experience and learning opportunities.
• Motivate and challenge residents to achieve goals, overcome barriers and sustain employment.
• Develop strong relationships with local employers and recruiters.
• Manage caseloads with purposeful, outcome-focused support.
• Plan and deliver employability and personal development activities.
• Promote safeguarding and wellbeing and connect residents to specialist services.

Skills

Interpersonal skills

Microsoft Office

Education

Qualifications in youth work or employability or health and social care

Tools

Microsoft Office

Job description

Young People’s Work Coach

We're looking for a passionate and proactive Young People’s Work Coach to join our team, supporting young people aged 18–30 to overcome barriers and move towards sustainable employment and independent living.

This is much more than a support role. You'll be a mentor, advocate, motivator and employer engagement specialist, helping young people develop confidence, gain valuable experience and secure meaningful paid employment.

Working within a residential setting, you'll support individuals who may have experienced homelessness, unemployment, poor mental health, substance misuse, family breakdown or involvement with the criminal justice system.

Through structured support, positive challenge and practical guidance, you'll help young people take the next steps towards lasting independence.

Hours: Monday to Friday, 9:00am to 5:30pm, plus one overnight shift per month and on-call responsibility one week in five (included within salary).

What You'll Be Doing

Supporting Young People into Employment

• Build trusted relationships with young people and develop tailored employment plans.
• Help residents identify their strengths, aspirations and career goals.
• Support with CVs, applications, interview preparation and job searching.
• Arrange training, volunteering, work experience and learning opportunities.
• Motivate and challenge residents to achieve goals, overcome barriers and sustain employment.

Building Relationships with Employers

• Develop strong relationships with local employers, recruiters and businesses.
• Create pathways into employment, apprenticeships and entry-level roles.
• Promote the potential of young people and challenge misconceptions around disadvantage and homelessness.
• Work with employers to identify opportunities and support residents throughout the recruitment process.

Managing Caseloads and Delivering Support

• Manage a caseload, ensuring support is purposeful, well-planned and outcome-focused.
• Complete assessments, support plans, risk assessments and reviews.
• Deliver one-to-one support sessions, workshops and group activities.
• Work collaboratively with external agencies, training providers and local authorities.
• Support residents to develop independent living and practical life skills.

Leading and Delivering Programmes

• Plan and deliver engaging employability and personal development activities.
• Help residents develop confidence, teamwork and workplace skills.

Safeguarding and Wellbeing

• Promote the safety, wellbeing and development of all residents.
• Recognise safeguarding concerns and support residents to access specialist services.

What We're Looking For

Essential Experience

• Experience supporting vulnerable or disadvantaged young people or adults.
• Experience engaging employers, businesses, recruiters or external partners.
• A track record of helping people overcome barriers and achieve positive outcomes.
• Experience delivering one-to-one support, mentoring, training or group sessions.
• Understanding of homelessness, unemployment, poor mental health and social exclusion.
• Strong organisational, communication and relationship-building skills.
• Experience maintaining accurate records and managing competing priorities.
• Competent IT skills, including Microsoft Office.
• A full driving licence and ability to meet vehicle insurance requirements.

Desirable Experience

• Experience supporting people into paid employment, with knowledge of employability services, apprenticeships, training programmes and local labour markets.
• Experience working with colleges, employers, Jobcentre Plus, employment providers or case management systems such as In-Form or Salesforce.
• Relevant qualifications in youth work, employability, support work, health and social care, careers guidance or a related field.

About You

Passionate about helping young people succeed, confident communicating with employers, resilient, proactive and solution-focused. You'll be organised, reliable, able to balance compassion with clear expectations and comfortable working within a busy residential environment