Young People Support Worker

Depaul International; Manchester; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

26 days annual leave

Pension scheme up to 7%

Employee Assistance Programme 24/7 GP

Discounts across retail, travel, food,

Flexible working options

Job summary

Depaul UK is hiring Young People Support Workers in Manchester. You will support young people 18-25, carry a caseload, conduct risk and wellbeing assessments, and help create safe environments that foster independent living.

Night shift roles available across Burnage Lane and Safestop Manchester, with up to 37.5 hours per week and a rota that may include unsocial hours. Benefits include training and development opportunities.

Qualifications

• Experience of working with young people or those facing homelessness.
• Knowledge of risks assessments and care planning.
• Good literacy, numeracy and IT skills.
• Commitment to safeguarding and equality.

Responsibilities

• Ensure safety and wellbeing of clients during shifts.
• Manage a small caseload and support planning.
• Lead risk and needs assessments for key clients.

Skills

Youth experience

Risk assessment

Safeguarding

Literacy & numeracy

IT skills

Diversity & equality

Health & safety

Professional boundaries

Collaborative working

Reflective practice

Depaul values

Job description

Join Us and Help Shape Brighter Futures

At Depaul UK, we believe in people’s potential — and we take action every day to help unlock it. Whether you’re supporting young people directly or strengthening our organisation behind the scenes, your work will create real, lasting impact.

About the Role

Young People Support Worker

£28,836 per annum + excellent benefits

Are you passionate about empowering young people to build independence, achieve their goals, and create brighter futures? We're looking for proactive, compassionate, and motivated Young People Support Workers to join our dedicated team supporting young people aged 18-25.

We currently have four permanent vacancies available across our services:

• 2 Night Young People Support Worker (Full Time-37.5 Hours Per Week) roles at our Burnage Lane Service
• 1 Night Young People Support Worker (Full Time-37.5 Hours Per Week) role at our Safestop Manchester Service
• 1 Weekend Young People Support Worker (Part Time-30 Hours Per Week) role at our Safestop Manchester Service

These opportunities are based across two locations: Burnage Lane and Safestop Manchester. When applying, please clearly state your preferred location (Burnage Lane or Safestop Manchester) within your application/supporting statement.

In this rewarding role, you'll provide tailored support to young people, manage a small caseload, complete risk and wellbeing assessments, and help create a safe, positive environment where individuals can develop essential life skills and move towards independent living. We're looking for people with experience of supporting vulnerable young people, excellent communication skills, and a genuine commitment to helping others reach their potential.

Join a supportive, values-driven organisation where your contribution makes a lasting difference every day. In return, you'll benefit from ongoing learning and development opportunities, a great range of employee benefits, and the chance to play a key role in transforming young lives.

Shift Pattern:

Night shifts on two week rolling rota of 3 shifts one week and 4 the next 21:30-08:00 (current shift pattern: one week Tuesday-Thursday; following week Monday, Friday-Sunday)

KEY DELIVERABLES

• You will ensure the safety and wellbeing of clients in the service at all times possible including using Safeguarding and emergency alert procedures as applicable,
• You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the wellbeing and day to day support of all clients in the services.
• You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service.
• You will develop and implement SMART outcomes-based support plans for your key clients.
• You will deliver one-to one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
• You will proactively work in partnership with multiple agencies including statutory teams, to support the wellbeing of Depaul clients in accordance with data protection and information sharing protocols.
• You will be flexible, reflective and creative in your engagement with clients and personalised in your support to them.
• You will involve clients in the decisions made about them and encourage participation in Depaul’s wider community programme of activities.
• You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations
• You will participate in a rota which may include unsocial hours and weekend working.
• You will have responsibilities as part of the team for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular checks and reporting.
• You will have responsibility as a member of the team for preparing the accommodation for new clients to move into and supporting the client to settle in.
• You will support and facilitate the work of the volunteers who add value to the work that we do
• You will demonstrate commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and holding residents meetings
• You will undertake further duties as commensurate to the role and identified by your line manager.
• You will attend training as appropriate to your development and support you in your role.
• You will form an integral part of the team and as such attend team meetings when required.

What we are looking for from you – Person Specification

When completing your application form please address all the points set out below.

• Experience of working with young people or those who have experienced homelessness.
• An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse.
• A knowledge and understanding of Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills.
• Able to demonstrate clear understanding of safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• Personal and professional integrity.
• High level understanding of professional boundaries and ability to maintain boundaries.
• Effective collaborative working.
• Ability to effectively reflect on own practices for ongoing learning and development.
• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family-friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death-in-service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.