Young People Support Specialist

Nova Care Group; Redcar; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Private healthcare

Team bonuses

NVQ qualifications

Pension scheme

Sick leave

Career progression

Enhanced annual leave

Refer a friend

Blue Light discounts

Job summary

Nova Care Group is seeking dedicated Support Workers to help young people through crisis and development. The role offers a 4 on 4 off shift pattern, enhanced leave and private healthcare, with clear progression paths and funded NVQ qualifications.

Applicants should be flexible, empathetic, and capable of working across the North East. A Full UK driving licence and right to work in the UK are required; sponsorship is not available.

Qualifications

• Customer-focused with strong people skills and a genuine passion for helping others.
• Able to stay patient, resilient and emotionally aware in demanding environments.
• Fully flexible and able to travel across the North East with a UK driving licence.

Responsibilities

• Support young people through crisis and progression.
• Travel across the North East to support communities.
• Participate in safeguarding and DBS checks as part of the role.

Skills

People skills

Empathy

Resilience

Communication

Growth mindset

Flexibility

Job description

Nova Care Group was founded on lived experience. Real understanding of what it means to support a young person through crisis, complexity and the moments where others may have walked away.

Because we’ve been there before, what we offer our Support Workers is meaningful, practical and designed to help you thrive in your role.

Benefits for our Support Workers:

• Competitive salary of £30,000–£32,000, with shift enhancements offering earning potential of over £42,775
• A 4 on 4 off shift pattern that balances time at work with scheduled rest periods throughout the year
• Enhanced annual leave entitlement that increases with length of service
• Private healthcare cover
• Team bonuses
• Fully funded Level 3 and 4 NVQ qualifications
• Clear career and progression pathways
• Paid sick leave and company pension scheme
• Refer a friend scheme
• Entitlement to Blue Light discounts

Requirements for our Support Workers:

We're looking for people who are ready to use their people skills to make a lasting difference in a rewarding new career, whether you’ve worked in demanding environments like the prison service, police, emergency services or the armed forces, you'll be:

• Patient, resilient and emotionally aware
• Willing to learn and grow
• Able to demonstrate strong people skills with a genuine passion for helping others
• Committed to making a difference, even on the tough days
• Able to see beyond behaviour and understand the “why” behind it
• Fully flexible and able to work and travel across the North East
• In possession of a Full UK Driving licence and right to work in the UK (we are not able to offer sponsorship)

Experience working with young people is helpful, but not essential as we’ll give you the tools you need to succeed in your career with us.

The realities for our Support Workers:

This role will challenge you. Progress can be slow and some days will be tough. But seeing a young person grow, stabilise and move forward makes every challenge worthwhile.

Nova Care Group is committed to safeguarding and promoting the welfare of the young people we support. This role is subject to safer recruitment checks, including an enhanced DBS, employment history and reference checks.