Young People Service Manager - Supported Accommodation

Turning Point; New Gate; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

34 days holiday

Total rewards package

Job summary

Turning Point seeks an ambitious Service Manager to advance toward Ofsted Registered Manager status. You will oversee four supported accommodation sites in Chorley and Leyland, guiding care and housing operations while preparing for Ofsted registration within 12 months.

You may already be an Ofsted Registered Manager or an experienced leader aiming for your first registered role. A Level 5 Diploma in Leadership and Management (or progression) and relevant residential care experience are required.

Qualifications

• Level 5 Diploma in Leadership and Management required or working towards it.
• At least two years' experience in the last five years in a role relevant to residential support of children or adults for Ofsted Registered Manager.
• Management experience in supported accommodation, housing, residential care, health and social care, or similar environments.
• Experience with housing services, tenancy management, landlord relationships and housing benefit processes.
• Strong safeguarding knowledge and experience.
• Track record of improving quality, compliance and service performance.
• Experience working with local authorities, commissioners, landlords and partner agencies.
• Passion for supporting young people to achieve positive outcomes.

Responsibilities

• Lead high-quality, person-centred services for young people.
• Oversee care and housing elements of the service.
• Ensure safeguarding and quality across all sites.
• Develop and inspire high-performing teams.
• Manage budgets and resources effectively.
• Build relationships with local authorities, landlords and partners.
• Drive continuous improvement and service performance.

Skills

Leadership

People management

Safeguarding knowledge

Stakeholder management

Budgeting

Change management

Ofsted familiarity

Education

Level 5 Diploma in Leadership and Management

Working towards Level 5 Diploma

Job description

We're looking for an ambitious and passionate Service Manager who is ready to take the next step towards becoming an Ofsted Registered Manager. Whether you're already registered or have strong management experience and aspirations to progress, this could be the opportunity you've been waiting for. This is a unique development opportunity where you'll lead our supported accommodation services for young people while receiving structured support to achieve Ofsted registration within 12 months. About the Role You’ll have responsibility for supported accommodation services across four locations in Chorley and Leyland, supporting young people to develop confidence, independence and life skills in safe and nurturing environments. You’ll lead both the care and housing elements of the service, ensuring high-quality support, safe accommodation and effective partnership working with landlords, commissioners and local authorities. You will: Lead high-quality, person-centred services for young people, maximising the voice of the young people in the ongoing development of the services Create a positive culture focused on wellbeing, independence, achievement and co production Recruit, develop and inspire high-performing teams Ensure excellent safeguarding practice across all services Drive service quality, compliance and continuous improvement Build strong relationships with local authorities, commissioners, landlords, housing benefit officers and partner agencies Manage budgets and resources effectively Support positive outcomes and successful move-on planning for young people Once registered, you’ll take on the full responsibilities of the Ofsted Registered Manager role, ensuring compliance with Supported Accommodation Regulations and maintaining inspection readiness.

You may already be an Ofsted Registered Manager, or you may be an experienced manager looking to progress into your first registered role. You’ll have:

• A Level 5 Diploma in Leadership and Management, or be working towards this
• At least two years' experience within the last five years in a role relevant to the residential support of children or adults, as required for Ofsted Registered Manager registration
• Management experience within supported accommodation, housing, residential care, health and social care, or a similar environment
• Experience of working within housing services, including tenancy management, housing-related support, landlord relationships, occupancy management and housing benefit processes
• Strong safeguarding knowledge and experience
• A track record of improving quality, compliance and service performance
• Experience working with multiple stakeholders including local authorities, commissioners, landlords and partner agencies
• A passion for supporting young people to achieve positive outcomes
• The confidence to lead through change and drive continuous improvement

Contract and Progression

This role is offered as a development opportunity where you will receive structured support and training to achieve: Successful completion of the Ofsted Registered Manager registration process within the agreed 12-month timescale (Failure to meet this requirement may lead to the termination of the employment contract)

At Turning Point, we support people across the UK with mental health needs, substance use challenges and learning disabilities. We believe in the potential of every person we support, and that includes our colleagues., As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package.

You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.