Yard Operations Lead – Customer Service & Stock

Raab-Karcher Baustoffhandel; Barnstaple; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

34 days holiday per year

Pension – with Legal & General

Life Assurance

Reward Gateway discounts

Aviva Digicare+ Workplace App

Job summary

Jewson in Barnstaple is hiring a Yard Sales Supervisor to lead the yard and support the branch team. The role runs Monday to Friday 7.00am–4.30pm, with alternating Saturdays 8.00am–12.00pm, focusing on customer service and stock management.

You’ll help plan deliveries, guide customers on products, and assist management with daily operations while ensuring safety and efficiency in a busy merchant environment.

Qualifications

• Customer service focus with ability to assist customers in-store.
• Enthusiasm and positivity in a merchant environment.
• Decency and integrity to uphold a respectful workplace.
• Team spirit and collaborative approach to meet targets.

Responsibilities

• Welcome customers and understand their project needs.
• Familiarise with product lines to provide guidance and advice.
• Ensure daily setup of the team, including delivery drivers' routes.
• Assist with processing and preparing customer orders; load/unload with forklift (training provided).
• Support management and act as a keyholder when needed.
• Check incoming deliveries and report missing or damaged products.
• Maintain stock levels in warehouse and yard with regular counts.
• Keep branch clean and prioritise Health & Safety.
• Collaborate with colleagues to identify improvement opportunities.

Skills

Customer service

Teamwork

Attention to detail

Health & safety awareness

Forklift operation

Tools

Forklift truck

Job description

Jewson in Barnstaple is hiring a Yard Sales Supervisor to lead the yard and support the branch team. The role runs Monday to Friday 7.00am–4.30pm, with alternating Saturdays 8.00am–12.00pm, focusing on customer service and stock management.

You’ll help plan deliveries, guide customers on products, and assist management with daily operations while ensuring safety and efficiency in a busy merchant environment.