WWT – Visitor Engagement Officer

Northern Ireland Environment Link; Comber; Hybrid; GBP 24,000 - 30,000; Part time

Job summary

WWT Castle Espie is seeking a creative and enthusiastic Visitor Engagement Officer to tell the story of Castle Espie and the internationally important wetlands of Strangford Lough. You will lead our visitor engagement and communications and work with the Site Manager and colleagues across WWT to connect people with wetlands and wildlife.

This 30-hour-per-week role, based at Castle Espie, covers communications, interpretation, digital content and PR.

Qualifications

• Creative and enthusiastic communicator with ability to tell stories.
• Strong interpersonal skills and comfort engaging diverse visitors.
• Ability to plan, organise and deliver engaging visitor experiences.

Responsibilities

• Lead visitor engagement and communications activities at Castle Espie.
• Develop and deliver the annual communications plan and campaigns.
• Manage digital channels and collaborate with central teams on interpretation.

Skills

Creativity

Communication

Tools

Social media tools

Job description

Location: Castle Espie. 78 Ballydrain Rd, Comber, Newtownards BT23 6EA

We are looking for a creative and enthusiastic Visitor Engagement Officer to help us tell the story of WWT Castle Espie and the internationally important wetlands of Strangford Lough.

This is an exciting opportunity to play a key role in the next chapter for Castle Espie as we develop a more conservation-led, reserve-focused visitor experience. Working closely with the Site Manager, Head of Operations and colleagues across WWT, you will lead our visitor engagement and communications activity, helping people discover why wetlands matter and inspiring them to value and protect these remarkable places.

Castle Espie has a unique opportunity to act as a Window onto Strangford Lough, connecting visitors with its wildlife, landscapes and conservation significance. You will help bring that idea to life throughout the visitor journey, developing fresh and innovative ways for people to experience and understand the site and its wider wetland environment.

This is a varied role combining communications, interpretation, digital content, PR and face-to-face visitor engagement. You will develop and deliver Castle Espie’s annual communications plan, manage the site’s digital channels and work with WWT’s central communications, marketing and interpretation teams to create engaging campaigns and high-quality interpretation.

This is a 30-hour-per-week role, based at WWT Castle Espie.

If you are a talented communicator who combines creativity with excellent organisation, genuinely enjoys engaging with people and wants to use those skills to help connect more people with wetlands and wildlife, we would love to hear from you.