WREXHAM AFC Deputy Ground Safety Officer

Barnsley Football Club; Wrexham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent football club is seeking a Safety Officer Assistant to ensure the safety of guests and staff during events at The Racecourse stadium. The successful candidate will play a critical role in preparing for matchdays, managing steward operations, and maintaining compliance with health and safety regulations. This position requires a commitment to excellence and the ability to work as part of a dedicated team to facilitate secure and enjoyable experiences for all attendees.

Qualifications

• Minimum of 2 years experience working with safety officers in sports ground.
• Working knowledge of SGSA Green Guide required.
• Ability to implement safety procedures at all levels.

Responsibilities

• Assist in preparing matchday documents and managing operations.
• Provide safety officer cover on match/event days.
• Assist in reviewing operations manuals related to matchday.

Skills

Health and Safety Compliance

Team Leadership

Problem Solving

Education

Level 4 NVQ in Spectator Safety

NEBOSH General Certificate

Job description

To support the Stadium Safety and Security Manager in ensuring, as far as is reasonably practicable, the safety of everyone present at events at the venue in accordance with the general safety certificate and the Club’s event safety policy.

MAIN RESPONSIBILITIES

• Assist in preparing matchday documents and setting up systems for stewards sign in and departure on matchdays.
• Assist with inviting stewards and other safety staff to attend shifts on matchdays and training events.
• Assist with the planning, implementation and monitoring of all matches and events at The Racecourse stadium to ensure the management and operation of those events is fully compliant with national legislation and with the guidelines set down by the Sports Grounds Safety Authority (SGSA).
• Be the first point of contact for any matchday stewards and security staff related matters (escalating and consulting with HR as and when appropriate) such as AWOL process, welfare checks, contract management, sickness absence, potential performance, and disciplinary issues.
• Assist in providing matchday reports and feedback to EFL and within the club after each matchday, including wages and matchday costs.
• Assist in responding to enquiries from stewards and others relating to matchday arrangements and training events.
• Assist in drafting deployment plans to ensure the appropriate positioning of stewards and other personnel on matchdays.
• Assist with the review of the ‘P’ and ‘S’ safety factor risk assessments for the stadium, recommending adjustments to the relevant risk assessments where applicable.
• Assist with carrying out relevant checks and assessments as required by the SGSA Green Guide, of physical infrastructure relating to matchday operations.
• Assist with the hosting of pre-match briefings and post-match debriefs, the production of associated documents and the review of post-match reports, actioning any matters to be addressed.
• Assist with the implementation of the spectator disciplinary policy, including the investigation of matchday incidents and taking the appropriate action to either warn or suspend spectators; drafting letters to spectators receiving club bans and liaising closely with police for any matters that involve an offence; chairing behaviour agreement meetings and managing the disciplinary register.
• As a duty safety officer and duty deputy safety officer, ensure you are available to provide safety officer cover on all match / event days, understanding as a small team it is vital to work well together.
• Assist in arranging to provide away steward provision for the official away coaches.
• Develop and implement recruitment strategies to attract qualified candidates for security/stewarding positions.
• Coordinate the recruitment process, which may include drafting adverts, reviewing role profiles, shortlisting, liaising with candidates, supporting with interviews and the onboarding of any new security/stewarding.
• Develop and implement training programmes, working closely with the training provider to provide induction for all new starters and ongoing training and development opportunities to enhance the capabilities of security and matchday staff members.
• Collate and manage matchday parking lists for car parks on site and surrounding car parks used on matchdays.
• Assist with the building of key relationships with the local Safety Advisory Group (SAG) and relevant officers from Wrexham Council, North Wales Police, North Wales Fire & Rescue Service, Welsh Ambulance Service Trust, Sports Ground Safety Authority, the EFL and other partner organisations, attending meetings as required.
• Assist with ensuring the stadium is fit for purpose and fully compliant with all Health & Safety legislation for the staging of all events on the premises, in accordance with the general safety certificate.
• Assist with the management of relationships with partner organisations in relation to the organisation and management of all matches and events, to ensure they meet a consistently high standard.
• Assist in the reviewing of operations manuals, polices, procedures and documents relating to matchday operations and security, updating as necessary.
• Advising and assisting as necessary in the provision of appropriate training across the matchday operations and security teams, ensuring compliance with relevant legislation and industry best practice. Working closely with the training providers to ensure all training requirements are met.
• Assist in the Health and Safety requirements of a non-matchday operation, ensuring Fire, First Aid, Manual Handling and other aspects relating to the HAS&W Act of 1974 are maintained and adhered to at all times.

SAFEGUARDING RESPONSIBILITIES

• We are committed to ensuring everyone who engages with the Club and Academy has a positive, safe, and supportive experience.Staff are required to comply with all aspects of the Club Academy Safeguarding Policies and arrangements and to take personal responsibility and care to enable strong safeguarding practices to be embedded in the Academy and across the Club too.
• This post is subject to an Enhanced DBS Check.

HEALTH & SAFETY RESPONSIBILITIES

• Take responsibility and care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
• To comply with all aspects of the Club’s Health & Safety Policy and arrangements, to enable the company to perform its civil and statutory obligations in relation to Health & Safety.

EQUALITY, DIVERSITY AND INCLUSION RESPONSIBILITIES

• Hold a commitment to equality, diversity and inclusion in the workplace.

About The Candidate

EXPERIENCE/QUALIFICATIONS REQUIRED

• Hold or be working towards a Level 4 NVQ in Spectator Safety.
• Standard DBS required.
• NEBOSH General Certificate.
• Previous experience (minimum of 2 years) working alongside a safety officer or deputy safety officer within a sports ground setting, preferably at a large football stadium.

SKILLS/ABILITIES REQUIRED

• Must adhere to the highest standards of health and safety in the course of the role.
• Ability to work under pressure and lead a team.

PERSON SPECIFICATION

• Working knowledge of the SGSA Green Guide.
• A wide knowledge and experience of the safety issues in relevant sporting venues.
• The ability to implement and manage safety procedures at all levels.
• A positive attitude undertaking any aspect of the job role.
• Show initiative by being able to see and act upon the opportunities in any given situation.
• To understand the importance of confidentiality around sensitive safety matters.
• The ability to interpret and implement policies as required.
• Flexible and a team player.

About The Club

CLUB VALUES

Code of Conduct

Wrexham Football Clubexpects the highest standards of integrity and conduct in all matters concerning the Club and its employees. The Code of Conduct makes clear the standards of conduct expected from its employees and explains the responsibilities of the Club, as the employer. All employees are expected toalways act wholeheartedly in the interests of the Club.Any conduct detrimental to its interests or its relations with its customers, suppliers, thepublicor damaging to its public image shallbea breach of Club rules and policies. Discriminatory,offensive,and violent behaviour areunacceptable,and any complaints or concerns will be dealt with and acted upon.

Equality, Diversity & Inclusion

Wrexham Football Club arecommitted to ensuring that equality,inclusion,and diversity of opportunity is at the very heart of everything we do to ensure we provide fair and non-prejudicial access to the services across the Club. We uphold everyone’s freedom of rights and choice to be different and aim to provide opportunities for everyone to succeed. It is the policy of the Club that no person, whether player, job applicant, employee,volunteer,or customer, shall be discriminated against. The Club opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following ‘protected characteristics’: Age, Disability, Gender Reassignment, Marriage & civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation. Anyone who is found to be in breach of this could receive disciplinary action, which may well include suspension and dismissal.

The Club is fully committed to the EFL Equality, Diversity & Inclusion Standards and as we are under represented in these areas; we particularly welcome ‘entry level’ applications from women, individuals from Black and Minority Ethnicities, the LGBT community and anyone with a disability.

Safeguarding and Safer Recruitment

Wrexham Football Club are committed to and has both a moral and legal obligation to ensure that all children and vulnerable adults are protected and kept safe from harm whilst engaged in services organised and provided by the club and believes that the general wellbeing, welfare and safety of all children and vulnerable adults engaged in club activities is of the upmost importance. The Club will fulfil its responsibilities by ensuring it displays best practice in safeguarding matters – including Safer Recruitment - carried out in a spirit of partnership and openness with the child or vulnerable adult, families, and the relevant local authority.

Having a criminal record will not necessarily bar a potential candidate from working with the Club. This will depend on the nature of the position and the circumstances and background of the offence(s) committed. As an organisation using the Disclosure and Barring Service (DBS) to assess applicant’s suitability for positions of trust, the Club complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. Potential applicants need to check on the government website (https://www.gov.uk/tell-employer-or-college-about-criminal-record/what-information-you-need-to-give) whether cautions / convictions should be disclosed as part of their application.