Workshop Team Leader

DPD UK; Smethwick; On-site; GBP 35,000 - 59,000; Full time

Benefits offered by this job

Holiday trading

Life assurance 4x salary on joining

Onsite parking

Health kiosks

Discounts for retailers

Milestone days off

Eye tests

Job summary

DPD UK is seeking a Workshop Team Leader at our Hub 1 Workshop in Smethwick. You will supervise a team of HGV Technicians and subcontractors, ensuring productivity and adherence to ISO procedures.

The role operates a 4 on 4 off days pattern with dayshift hours, reporting to the Workshop Manager and contributing to VMU objectives in productivity, quality, cost and safety.

Qualifications

• Experience managing or supervising teams within a workshop environment.
• Demonstrable repair experience on Heavy Goods or Heavy Plant machinery or knowledge of yellow goods repairs.
• Level 3 trained in Vehicle Maintenance and Repair or time served technician.
• Knowledge of Mercedes, DAF, Dennis, Volvo and Renault vehicles.
• DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Responsibilities

• Assign work to Workshop staff to maximise productivity.
• Ensure all staff perform tasks safely and comply with legal processes.
• Oversee fitment of replacement parts and warranty/damage checks.
• Oversee warranty claims and ensure compliance with procedures.
• Ensure workshop documentation and reports are completed accurately and timely.
• Investigate MOT failures and vehicle issues as requested by the Workshop Manager.

Skills

Team supervision

Heavy vehicle maintenance

Workshop safety compliance

Vehicle knowledge (Mercedes/DAF/Volvo/

Education

Level 3 Vehicle Maintenance and Repair

Time served technician

Tools

Mercedes knowledge

DAF knowledge

Volvo knowledge

Renault knowledge

Job description

• Contract: Permanent / 40.25 hours per week
• Salary: Up to 59k
• Location: Hub 1 Workshop, Smethwick
• Days of Work: 4 on 4 off
• Hours of Work: Days

DPD is a member of Geopost, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.

• Contract: Permanent / 40.25 hours per week
• Salary: Up to 59k
• Location: Hub 1 Workshop, Smethwick
• Days of Work: 4 on 4 off
• Hours of Work: Days

DPD is a member of Geopost, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.

Job Description

Purpose of Position

This role will offer the successful candidate a chance to work in the state of the art workshop and the opportunity to be part of the UK's leading parcel delivery business. This role will be working days covering a continental shift pattern of 4 on 4 off on Days As the successful Workshop Team leader you will report directly to the Workshop Manager and be a key member of the team. You will supervise a team of HGV Technicians subcontractors and parts suppliers, to achieve the VMU objectives in terms of productivity, quality, cost and health and safety through adherence to the company operating standards, procedures and ISO procedures.

Key Task & Responsibilities

• Assignment of work to Workshop staff to ensure peak productivity in line with business needs
• Ensuring all workshop staff are carrying out tasks safely and in accordance with both company and external legal processes and procedures
• Oversee the fitment of replacement parts ensuring all work is necessary and warranty/damage issues are identified
• Oversee all warranty claims and ensure 100% compliance to procedures
• Ensure all workshop documentation, reports and team paperwork is completed and returned accurately and in and timely fashion
• Carry out investigations in relation to MOT failures, component or vehicle failure and contractual issues, where requested by the workshop manager

Qualifications

• You will have had experience of managing or supervising teams within a similar environment
• You will have demonstrable experience in repairing Heavy Goods or Heavy Plant machinery, or have knowledge of yellow goods repairs
• Ideally you will be Level 3 trained in Vehicle Maintenance and Repair or be a time served technician
• You will have knowledge of working on Mercedes, DAF, Dennis, Volvo and Renault vehicles
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Additional Information

About our benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!