Workshop Team Leader

DPD Group; Oldbury; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity and paternity

Free life assurance of 4 x salary on加入

Free onsite car parking

Health Kiosks

Discounted shopping

Milestone Days off

Free eye tests

Job summary

DPD Group in Oldbury is seeking a Workshop Team Leader to manage a team of HGV technicians in a busy workshop, covering a 4 on 4 off days pattern. The role reports to the Workshop Manager and focuses on productivity, quality and safety.

You'll oversee parts, warranty work, and ensure adherence to ISO procedures, with responsibilities including assigning work, maintaining documentation, and investigating MOT issues when needed.

Qualifications

• Experience managing or supervising workshop teams.
• Experience repairing Heavy Goods or Heavy Plant machinery (yellow goods).
• Level 3 trained in Vehicle Maintenance and Repair, or time-served technician.
• Knowledge of Mercedes, DAF, Dennis, Volvo and Renault.
• DPD DNA values: Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Responsibilities

• Assign work to Workshop staff to maximise productivity.
• Ensure safety and compliance with company and legal procedures.
• Oversee fitment of replacement parts and warranty issues.
• Oversee warranty claims and ensure compliance.
• Ensure workshop documents and reports are completed accurately and timely.
• Investigate MOT failures or component/vehicle issues as requested.

Skills

Team supervision

Heavy vehicle repair

Safety compliance

ISO procedures

Warranty handling

Education

Vehicle Maintenance & Repair Level 3

Time-served technician

Tools

Mercedes/DAF/Volvo/Renault knowledge

Job description

• Vacancy Type: Permanent - Full Time

Company Description

• Contract:Permanent / 40.25hours per week
• Days of Work:4 on 4 off
• Hours of Work:Days

DPD is a member of Geopost, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.

Job Description

Purpose of Position

This role will offer the successful candidate a chance to work in the state of the art workshop and the opportunity to be part of the UK's leading parcel delivery business. This role will be working days covering a continental shift pattern of 4 on 4 off on Days As the successful Workshop Team leader you will report directly to the Workshop Manager and be a key member of the team. You will supervise a team of HGV Technicians subcontractors and parts suppliers, to achieve the VMU objectives in terms of productivity, quality, cost and health and safety through adherence to the company operating standards, procedures and ISO procedures.

Key Task & Responsibilities

• Assignment of work to Workshop staff to ensure peak productivity in line with business needs
• Ensuring all workshop staff are carrying out tasks safely and in accordance with both company and external legal processes and procedures
• Oversee the fitment of replacement parts ensuring all work is necessary and warranty/damage issues are identified
• Oversee all warranty claims and ensure 100% compliance to procedures
• Ensure all workshop documentation, reports and team paperwork is completed and returned accurately and in and timely fashion
• Carry out investigations in relation to MOT failures, component or vehicle failure and contractual issues, where requested by the workshop manager

Qualifications

• You will have had experience of managing or supervising teams within a similar environment
• You will have demonstrable experience in repairing Heavy Goods or Heavy Plant machinery, or have knowledge of yellow goods repairs
• Ideally you will be Level 3 trained in Vehicle Maintenance and Repair or be a time served technician
• You will have knowledge of working on Mercedes, DAF, Dennis, Volvo and Renault vehicles
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.