Workshop Service Engineer

TN United Kingdom; Eastleigh; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a Workshop Service Engineer to join their dynamic team. This role offers a fantastic opportunity for those with mechanical or electrical engineering backgrounds to work with powered access machines, ensuring they are ready for customer use. You'll receive full training and support, allowing you to grow your skills in a busy depot environment. With a strong commitment to customer service and safety, you'll be responsible for inspecting, repairing, and maintaining a diverse fleet of machines. If you have a positive attitude and a passion for engineering, this could be the perfect fit for you!

Benefits

Life Assurance x2 Contractual Salary

Westfield Healthcare Plan

25 Days Holiday

Pension Scheme

Qualifications

• Relevant engineering maintenance qualification, preferably NVQ level 3 or equivalent.
• Experience in diesel engineering and fault diagnostics.

Responsibilities

• Support the Depot Service Manager in workshop operations.
• Perform pre-delivery inspections of machines at client sites.
• Repair machines and carry out planned maintenance.

Skills

Diesel Engineering

Auto Electrics

Hydraulics

Fault Diagnostics

Customer Service

Education

NVQ Level 3 or Equivalent

Job description

Job Title: Workshop Service Engineer

We are seeking a keen and experienced service engineer, fitter, technician, or mechanic to join our team at Nationwide Platforms.

This role offers an excellent opportunity for individuals experienced in powered access engineering, or those with backgrounds as car mechanics, plant fitters, or similar, looking to explore a different field.

Role Overview

As a Workshop Service Engineer, you will work within a busy depot to inspect, repair, and maintain our machines, ensuring they are ready for customer use. Our fleet includes powered access machines such as booms and scissor lifts. Full training will be provided. If you have a positive attitude, are eager to learn, and possess mechanical or electrical engineering experience, this could be the perfect role for you.

Benefits

• Competitive salary
• Life assurance x2 contractual salary
• Westfield healthcare plan
• 25 days holiday
• Pension scheme

Working hours are Monday to Friday, 8am to 5.30pm.

Responsibilities

• Support the Depot Service Manager in the effective operation of the workshop.
• Perform pre-delivery inspections (PDI) of machines at client sites and depots, ensuring compliance with manufacturer’s specifications, company policies, and safety regulations. Report any defects or safety concerns.
• Repair machines at depot or on-site to meet manufacturer standards and company policies.
• Carry out planned maintenance and maintain the fleet's appearance to corporate standards.
• Handover machines to customers and instruct them on safe operation procedures.
• Represent the company professionally, providing high-quality customer service and relaying customer queries to depot staff.
• Complete all relevant paperwork accurately, including reports, off-hire, and inspection sheets.
• Update system records for machine status changes, such as PDI completion, repairs, or statutory inspections.

Candidate Requirements

• Relevant general engineering maintenance qualification, preferably NVQ level 3 or equivalent.
• Experience in diesel engineering, auto electrics, hydraulics, and fault diagnostics.
• Ability to prioritize tasks, work under pressure, and maintain a mature outlook.
• Strong commitment to customer service excellence.

Nationwide Platforms is the UK's leading powered access rental company, with over 15,500 machines across 38 depots. It also boasts Europe's largest powered access training department, offering comprehensive working at height courses. Nationwide Platforms is part of Loxam, Europe's largest equipment rental company.