Workshop Service Engineer

mDeals; Cardiff; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Workshop Service Engineer to join their dynamic team. This role offers the chance to work with cutting-edge powered access machines, ensuring they are safe and ready for customer use. With comprehensive training provided, candidates with a mechanical or electrical background are encouraged to apply. Enjoy a competitive salary, life assurance, and a generous holiday allowance while contributing to a company that prioritizes safety and customer satisfaction. If you are passionate about engineering and customer service, this opportunity could be the perfect fit for you.

Benefits

Life Assurance x2 Contractual Salary

Westfield Health Care Plan

25 Days Holiday

Pension Plan

Qualifications

• Relevant engineering maintenance qualification, preferably NVQ level 3 or equivalent.
• Experience in diesel engineering, auto electrics, and hydraulics.

Responsibilities

• Inspect, repair, and maintain powered access machines in a busy depot.
• Complete planned maintenance and ensure machines meet safety standards.
• Provide excellent customer service and accurately complete paperwork.

Skills

Mechanical Engineering

Electrical Engineering

Hydraulics

Diagnostics Fault Finding

Customer Service

Education

NVQ Level 3 in General Engineering Maintenance

Job description

We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team.

This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do something a bit different.

As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don't worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you.

In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm.

Responsibilities include:

• Support the Workshop Service Manager in the effective running of the Depot workshop within the region.
• Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer's specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment.
• Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy.
• To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard.
• Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures.
• Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required.
• Accurately complete all relevant paperwork including engineer's report, off hire, pre/delivery inspection and service sheets.
• Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed.

About you:

• Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent.
• Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding.
• Have a mature outlook and the ability to prioritise tasks and work well under pressure.
• Understand the importance of excellent customer service.

Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.

At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON?, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry? control and monitoring system.

With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.