Workshop Manager

Forest Row; Forest Row; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

22 days annual leave

Pension scheme

Fuel cost contribution for travel

No weekend work

Career progression opportunities

Job summary

Forest Row is seeking an experienced Workshop Manager/Foreman to oversee daily workshop operations in East Sussex (RH18 5JL). This hands-on leadership role requires guiding a technical team, maintaining quality workmanship, and meeting schedules.

The role supports colleagues in practical duties and fosters a collaborative culture within the workshop.

Qualifications

• Experience in workshop or automotive environment.
• Strong leadership and teamwork.
• Hands-on role with ability to perform workshop duties.
• Minimum Level 1 qualification.
• Excellent communication and customer service skills.

Responsibilities

• Oversee day-to-day running of the workshop.
• Lead, support and motivate the workshop team.
• Allocate and prioritise workloads to meet timescales.
• Monitor productivity, quality and workshop performance.
• Ensure high standards of workmanship and customer service.
• Provide technical support to colleagues and assist with hands-on duties.
• Ensure health and safety compliance and a safe working environment.
• Liaise with customers and suppliers as required.
• Provide admin support during staff absence when needed.

Skills

Team leadership

Technical knowledge

Workshop experience

MOT experience

Communication skills

Time management

Problem solving

Customer service

Health and safety

Education

Level 1 qualification

Job description

Foreman to oversee the day-to-day running of their workshop

This position would suit an experienced Senior Technician looking to take the next step in their career, as well as established Workshop Managers or Foremen seeking a new opportunity.

The Role

As Workshop Manager / Foreman, you will play a key role in the smooth and efficient day-to-day operation of the workshop. You will oversee workflow, support and guide the technical team, maintain high standards of workmanship, and ensure work is completed efficiently and within agreed timescales. This is a hands-on role, and the successful candidate will be required to work closely as part of the workshop team. While you will have supervisory and leadership responsibilities, you will also be expected to support colleagues and assist with practical workshop duties where required. The role requires someone who can lead by example, communicate effectively with the team, and contribute to creating a positive and collaborative working environment.

During periods when the Administration Clerk is on annual leave or otherwise unavailable, you may also be required to assist with administrative duties, including answering telephone calls, supporting with invoicing and handling general enquiries.

Key Responsibilities

• Oversee the day-to-day running of the workshop.
• Work closely and collaboratively as part of the workshop team.
• Lead by example and provide support and guidance to technicians and colleagues.
• Manage, support and motivate the workshop team.
• Allocate and prioritise workloads to ensure work is completed efficiently and within agreed timescales.
• Monitor productivity, quality and overall workshop performance.
• Maintain high standards of workmanship and customer service.
• Provide technical support and assistance to colleagues where required.
• Assist with hands-on workshop duties when necessary.
• Ensure the workshop operates in line with relevant health and safety requirements.
• Maintain a clean, organised and safe working environment.
• Manage and monitor workshop equipment, tools and resources.
• Identify opportunities to improve workshop efficiency and performance.
• Liaise with customers, suppliers and other members of the business when required.
• Provide administrative cover during periods of staff absence, including answering telephone calls, supporting with invoicing and assisting with general administration.
• Support the continued development and growth of the workshop team.

Candidate Requirements

• Applications are welcomed from experienced Workshop Managers, Foremen, Senior Technicians or experienced Technicians who are ready to progress into a leadership position.
• Previous experience working within a workshop or automotive environment.
• Strong technical knowledge and practical experience.
• Experience as a Senior Technician, Workshop Controller, Foreman or Workshop Manager would be advantageous.
• A minimum Level 1 relevant qualification.
• A strong team-focused attitude and the ability to work collaboratively with colleagues.
• The ability to lead, support and motivate a team while remaining hands-on and actively involved in daily workshop duties.
• Strong organisational and time-management skills.
• Excellent problem-solving and decision-making skills.
• Good communication and customer service skills.
• The ability to manage multiple priorities in a busy workshop environment.
• A strong understanding of health and safety procedures.
• MOT experience or an MOT Tester qualification is preferred but not essential.

Job Description

• Location: East Sussex, RH18 5JL
• Salary: £45,000-£50,000 per annum, depending on experience Job Type: Full-time, Permanent
• Salary & Benefits: £45,000-£50,000 per annum, depending on experience.
• Overtime paid at time and a half.
• 22 days' annual leave plus bank holidays.
• Holiday entitlement runs from April to April each year.
• Pension scheme.
• Potential contribution towards fuel costs for candidates travelling a significant distance.
• No weekend work.
• Excellent opportunity for career progression and development.
• The opportunity to join a stable, well-established, family-run business that has been operating since #####.

Working Hours

• Monday to Friday.
• 8:00am-5:00pm.
• 1-hour unpaid lunch break from 1:00pm-2:00pm.
• Operating hours are 8:30am-5:00pm.
• No weekend work.

About the Opportunity

A fantastic opportunity has become available with a well-established, family-run business that has been operating since#####8.

The company is seeking an experienced and motivated Workshop Manager