Workshop Lead Technician - Drive Quality & Efficiency

DAF Trucks Ltd; Hemel Hempstead; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

HTC Oxford in Hemel Hempstead is seeking a Workshop Foreman to lead a busy workshop and uphold safety, quality and productivity on a day shift. You will supervise technicians, plan workloads, and ensure accurate records and reports.

You will liaise with managers and suppliers, coach the team, and foster a safe, professional workshop environment with a focus on efficiency and customer satisfaction.

Qualifications

• Relevant technical qualification such as NVQ Level 3, City & Guilds, IMI or equivalent experience.
• Full UK driving licence is preferred.
• Additional licences such as HGV, LGV, MOT tester or forklift may be advantageous.
• Health and safety awareness or supervisory training is desirable.

Skills

Leadership

Workshop management

Diagnostics knowledge

Organisation skills

Communication skills

Problem solving

IT literacy

Education

NVQ Level 3

City & Guilds / IMI qualification

Full UK driving licence

HGV/LGV/MOT knowledge

Job description

We are now looking for a workshop foreman to join our team in Hemel Hempstead.

Role Purpose:

• Proven experience in a workshop, vehicle maintenance, plant, fleet, engineering, or similar technical environment.
• Previous experience as a Workshop Foreman, Senior Technician, Supervisor, or similar leadership role is desirable.
• Strong technical knowledge of diagnostics, servicing, repairs, maintenance standards, and workshop procedures.
• Good organisational skills with the ability to prioritise workloads in a busy workshop environment.
• Confident communication skills and the ability to liaise professionally with technicians, managers, suppliers, and customers.
• Ability to lead by example, remain calm under pressure, and make practical decisions on the workshop floor.
• Good attention to detail and commitment to quality, safety, and compliance.
• Basic IT skills for updating records, job cards, workshop systems, and reports.

Qualifications and Licences

• Relevant technical qualification, such as NVQ Level 3, City & Guilds, IMI qualification, apprenticeship, or equivalent experience.
• Full UK driving licence is preferred.
• Additional licences or qualifications, such as HGV, LGV, MOT Tester, forklift, plant, or manufacturer training, may be advantageous.
• Health and safety awareness or supervisory training is desirable.

Personal Attributes

• Hands-on, proactive, and practical approach to problem solving.
• Strong leadership style with the ability to coach, support, and challenge the team appropriately.
• Reliable, organised, and able to manage competing priorities.
• Commercially aware with a focus on efficiency, productivity, and customer satisfaction.
• Committed to maintaining a safe, professional, and tidy workshop environment.

Key Performance Measures

• Workshop jobs completed safely, correctly, and on time.
• Reduced vehicle or equipment downtime.
• High standard of workmanship and quality control.
• Effective team productivity and utilisation.
• Accurate completion of records, inspections, and compliance documentation.
• Positive communication between workshop, service, parts, and management teams.

Monday to Friday, day shift 07.30 to 17.30

Address Boundary Way,
Hemel Hempstead,
Hertfordshire,
HP2 7YU

Deprecated: Automatic conversion of false to array is deprecated in /home/dealersites2018/public_html/template_inc/data-blocks/careers/career.php on line 269
By ticking you agree to HTC Oxford Privacy Policy , Use of Cookies , and Legal Notice