Workshop Engineer

TN United Kingdom; Wakefield; On-site; GBP 30,000 - 34,000; Full time

Job summary

An established industry player is seeking a Workshop Engineer to maintain and repair an innovative range of products. This role requires a proactive individual with a customer-centric attitude and strong engineering skills. You will be responsible for servicing and refurbishing machinery, ensuring compliance with health and safety guidelines, and maintaining high standards of documentation and customer relations. With a commitment to professional development, this position offers comprehensive training and a supportive work environment, making it an exciting opportunity for those looking to advance their engineering career.

Benefits

25 days annual leave + public holidays

Comprehensive fault-finding training

Group pension scheme

Paycare health plan (private)

Qualifications

• 5+ years engineering experience with knowledge of servicing petrol/LPG and diesel equipment.
• Trained to City and Guilds standards with experience in cleaning equipment.

Responsibilities

• Service, maintain, and repair the company's products according to training.
• Refurbish used machines for resale and maintain a tidy working environment.
• Handle customer inquiries and ensure adherence to safety regulations.

Skills

Excellent communication skills

5+ years engineering experience

Knowledge of servicing petrol/LPG

Knowledge of hydraulic systems

Diagnostic tools experience

Education

Good Maths and English skills (min O level/GCSE Grade C or equivalent)

Job description

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Overview

Reference: 438920

Salary: £30,000 - £34,000/annum

Job Location: United Kingdom -- England -- Yorkshire and the Humber -- West Yorkshire -- Wakefield

Job Type: Permanent

Posted: Wednesday, June 12, 2024

Job Title: Workshop Engineer

Reporting to: Workshop Manager

Job Purpose:

To maintain, repair, service, and modify the company's current product range. Assist the Workshop Supervisor in the smooth operation of the workshop. Responsible for completing all paperwork in a timely manner. Inspect equipment for technical accuracy and aesthetics, considering customer impact. Ensure all machines are inspected/tested in line with our PDI (Pre-Delivery Inspection) procedure and that PDI forms are completed accurately. Responsible for testing all workshop machinery in line with current Health and Safety guidelines.

Responsibilities & Duties:

• Service, maintain, overhaul, fault-find, and rectify faults on the company's products within the limits of training.
• Refurbish/restore used or hire machines to a high standard for resale, including assessing defects, ordering parts, and carrying out repairs cost-effectively.
• Diagnose and calibrate machines using diagnostic equipment (training and support provided).
• Know the company's past and present product range.
• Report all defects, especially on new or modified products.
• Maintain company tools, manuals, and document unusual defects.
• Practice good housekeeping.
• Complete and submit documentation promptly.
• Seek help or advice from line manager when needed.
• Report machine abuse incidents by customers.
• Maintain a clean, tidy, and safe working environment.
• Handle customer inquiries, complaints, or problems; escalate when necessary.
• Undertake projects as assigned by your line manager.
• Follow all safety regulations.
• Operate professionally and ethically at all times.
• Adhere to company policies and procedures.
• Promote a professional company image.
• Develop good customer relations.
• Work overtime as required, with notice, during peak periods.

Applicable to all Job Descriptions:

This job description covers main objectives, authorities, and responsibilities. Changes may be made as needed. Other duties may be assigned. This description forms part of your employment contract.

Personal Profile

Essential - Minimum requirements:

Education & Training

Good Maths and English skills (min O level/GCSE Grade C or equivalent)

Skills & Experience

Excellent communication skills, highly organized, 5+ years engineering experience, knowledge of servicing petrol/LPG, diesel, electrical equipment, and diagnostic tools. Ideally trained to City and Guilds standards, with experience in cleaning equipment or related industry. Knowledge of hydraulic systems.

Interpersonal & Behavioural Skills:

• Potential for advancement or senior specialization.
• Customer-centric attitude.
• Strong drive and personal impact.
• Tenacity and resilience.
• Willingness to take risks and challenge norms.

Benefits:

• 25 days annual leave + public holidays (33 days total).
• Comprehensive electrical and mechanical fault-finding training.
• Group pension scheme.
• Paycare health plan (private, including dental, opticians, health screening).