Workshop Controller - Romford Ford

Allen Motor Group; Romford; On-site; GBP 36,000 - 42,000; Full time

Job summary

A forward-thinking automotive group is seeking a Workshop Controller to oversee workshop operations at their Romford dealership. This full-time role offers a competitive salary and an attractive OTE, alongside numerous perks such as generous holiday entitlement and discounts on services. The ideal candidate will have experience in a similar role, strong problem-solving abilities, and the capacity to lead a team effectively. With a commitment to quality and customer satisfaction, this position provides an exciting opportunity to develop your career in a supportive environment. If you're ready to make a significant impact, this is the perfect role for you.

Benefits

30 days holiday including bank holidays

Discounts on MOTs, services, and parts

Life assurance benefit

Discounted gym membership

Retailer discount portal

£1,000 refer a friend scheme

Full training and support

High achiever related prizes/experiences

Qualifications

• Experience as a Workshop Controller or Vehicle Technician in the automotive sector.
• Proficiency in using Kerridge is preferred.

Responsibilities

• Ensure high standards of quality in service and repairs.
• Lead and motivate technicians while allocating work effectively.
• Coach the service team to enhance individual competencies.

Skills

Communication Skills

IT Literacy

Problem Solving

Time Management

Tools

Kerridge

Job description

Allen Motor Group are currently looking to recruit a Workshop Controller to be responsible for the allocation and supervision of work throughout the workshop and ensuring the required number of labour hours are worked efficiently daily at our Ford dealership in Romford. This position is offered on a full-time permanent 45 hour contract Monday - Friday, paying up to £36,000 with an OTE of £42,000 and reports directly to the Aftersales Manager.

Why Allen Motor Group?

In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT’s, services and parts
• Life assurance benefit, at no cost to yourself
• Discounted gym membership
• Retailer discount portal with discounts from some of the UK’s biggest retailers
• £1,000 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group
• High achiever related prizes/experiences

Required Skills & Experience

To be considered for this position you will have working experience as either a Workshop Controller or Vehicle Technician within an automotive environment and ideally a background in using Kerridge. We are looking for individuals that possess the following attributes:

• Strong communication skills
• IT literate
• Problem solving skills within the role parameters, understanding when to escalate issues
• Fantastic time keeping and a strong sense of urgency

Key Responsibilities and Duties

• Ensure service and repairs are carried out to the highest standards of quality
• Lead, motivate and allocate work to the technicians
• Ensure health and safety procedures are observed and always maintained
• Actively coach and develop the service team to increase individual competencies
• Liaise with the service advisors as to when repairs are due to be completed, ensuring the customer is kept up to date

To be considered for this opportunity please apply now