Workshop Controller

NEOS Recruitment; Weston-super-Mare; On-site; GBP 30,000 - 45,000; Full time

Job summary

A well-established national plant hire business seeks a Workshop Controller to oversee service coordination in a busy workshop environment. The ideal candidate will have a strong background in mechanical repairs and excellent organizational skills, ensuring the operational efficiency of plant machinery. Opportunities for growth exist as the company continues to expand, supported by a collaborative team culture.

Benefits

Generous holidays

Refer-a-friend bonus

Wellbeing and mental health support

Annual employee feedback initiatives

Qualifications

• Solid background in service/workshop coordination in construction machinery.
• Sound mechanical repair knowledge.
• Comfortable communicating effectively via email and phone.

Responsibilities

• Coordinate all workshop services and manage breakdowns effectively.
• Allocate repairs to fitters and manage third-party contractors.
• Book servicing and inspections while minimizing downtime.

Skills

Mechanical repair knowledge

Organised

Proactive

Communication

Proficient with Microsoft Office

Job description

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NEOS Engineering are partnered with a well-established national plant hire business, known for supplying equipment into construction, rail, energy, and major infrastructure sectors. Off the back of significant growth, they’re on the lookout for an experienced Workshop Controller to take the reins on all things service coordination and plant maintenance site.

This role is perfect for someone who thrives in a busy workshop environment, is a whiz at juggling priorities, and has a solid understanding of plant machinery and mechanical repairs.

Key Responsibilities:

• Act as the go-to person for all things workshop service – you'll be the first to pick up on breakdowns and quickly line up the right support to sort it.
• Allocate repairs to fitters, ensuring they’ve got everything they need to get the job done right first time.
• Manage third-party contractors when required, raising POs and sorting invoicing.
• Book in plant servicing and inspections, making sure downtime is kept to a minimum.
• Work closely with the hire desk to keep plant moving and arrange replacements where needed.
• Identify and charge out for damage repairs, ordering parts and issuing invoices.
• Keep service schedules, stock, and repair records bang up to date and accurate.

Requirements:

• Solid background in service/workshop coordination – ideally in plant hire, construction machinery or a similar fast-paced environment.
• Sound mechanical repair knowledge – you don’t need to be on the tools, but you need to talk the talk.
• Organised, proactive, and confident with prioritising under pressure.
• Comfortable communicating over the and via email – clear, calm and efficient.
• Proficient with Microsoft Office and service tracking systems.

What’s on Offer:

Great basic salary and long-term career prospects.

Loads of benefits including:

• Generous holidays (rising with service)
• Refer-a-friend bonus
• Wellbeing and mental health support
• Annual employee feedback initiatives

A genuinely supportive team and opportunities to progress as the business continues to grow.

Please apply with an up-to-date CV and feel free to include a short cover letter explaining why this role is right for you.

Thanks for taking the time to apply. We do our best to respond to every applicant, but due to high volumes, if you haven’t heard from us within 7 days, unfortunately you have not been successful on this occasion. We encourage you to keep an eye on our website for future opportunities.

We kindly ask that candidates requiring sponsorship do not apply, as our client is currently unable to offer visa sponsorship. Any applications requiring sponsorship will be automatically rejected.