Workplace Facilities Manager

Hays; Leeds; On-site; GBP 42,000 - 48,000; Full time

Job summary

An established industry player is seeking a Workplace Manager to enhance the office environment and foster collaboration. This role involves overseeing operational management, ensuring compliance with health and safety standards, and leading a dedicated team. You will be responsible for developing effective workplace solutions, managing budgets, and maintaining high-quality service delivery. With a focus on creating a welcoming atmosphere, this position offers a chance to make a significant impact in a dynamic setting. If you thrive in a collaborative environment and have a passion for workplace excellence, this opportunity is perfect for you.

Benefits

Carers' leave

25 days' annual leave

Contributory pension

Private healthcare

Death in service cover

Interest-free season ticket loan

Interest-free gym membership loan

Cycle to work scheme

Qualifications

• 5+ years of management experience in workplace management.
• Strong knowledge of health and safety regulations and compliance.

Responsibilities

• Curate a positive workplace culture and manage operational services.
• Develop SOPs, SLAs, and KPIs for workplace management.

Skills

Management-level experience

Health and Safety compliance

Team management

Client liaison

Budget management

Education

A level or HNC

IOSH Managing Safely certification

IWFM membership

Job description

Your new company
Our client is a global law firm who are well-regarded in the UK and have multiple offices. They are hiring a Workplace Manager for their Leeds office. This is a site-based role in Leeds City Centre, working Monday-Friday.

Your new role
Curate a world-class workplace experience that fosters collaboration, connections, and a sense of community through a positive, welcoming culture led by the workplace management team. Responsible for the overall operational management of the office, including workplace services, health and safety, and compliance. Effectively manage and motivate the workplace team, working collaboratively with the wider management team to lead by example with purpose, aligned with the Firm's values.
Main Duties and Responsibilities:

• Assist in local planning of space and facilities requirements to maintain high-quality, effective workplace solutions, including fit-out, space planning, and infrastructure services within the Agile working environment.
• Manage services across the workplace, tailoring service delivery to each area as required.
• Act as the direct internal/external client liaison for Workplace services issues, providing timely responses and appropriate solutions.
• Develop and monitor Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) for the department.
• Liaise with clients to ensure maximum communication and feedback.
• Prepare and manage the operational workplace management budget for the office.
• Maintain a commercial approach to contract management through invoicing reconciliation, consumables, change controls, and reactive works.
• Prepare procurement documentation for FM services and products.
• Liaise with contracts managers and service providers to maintain effective working relationships.
• Manage health and safety compliance in the workplace, including first aid, manual handling, DSE, risk assessments.
• Monitor the working environment to adhere to health and safety standards.
• Assist with the organisation of firm events and activities, providing guidance on health and safety measures.
• Ensure compliance with ISO14001, OHSAS18001, and ISO27001 standards.
• Manage and mentor the Workplace team, including skills training, personal development, coaching, and performance reviews.

A full list of responsibilities is available on request.

What you'll need to succeed

• Educated to a minimum of A level, HNC or equivalent, including Maths and English.
• Minimum of IOSH Managing Safely or similar H&S certification required.
• Membership of the IWFM is preferable.
• At least 5 years of management-level experience in a similar role, including team management responsibilities.

What you'll get in return
A working week of 35 hours and salary of between £42,000-£48,000.

• Carers' leave (up to five paid days' leave towards caring responsibilities)
• 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days.
• Contributory pension of up to 5%.
• Private healthcare policy
• Death in service cover (4 x base salary).
• Eligibility to apply for an interest-free season ticket loan, an interest-free gym membership loan and/or an interest-free rental deposit loan.
• Cycle to work scheme.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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