Workplace Ambassador

Jones Lang LaSalle Incorporated; Greater Manchester; On-site; GBP 24,000 - 32,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Workplace Ambassador to manage front of house and reception services, coordinate facilities operations, and support client and tenant satisfaction on-site in Greater Manchester. The role requires a strong security mindset and familiarity with emergency evacuation procedures, representing JLL in local and regional contexts.

The WA reports to the Facilities Representative and acts as the on-site point of contact for all facilities matters, ensuring

Qualifications

• Front of house and reception services management.
• Security awareness and knowledge of emergency evacuation procedures.

Responsibilities

• Direct, coordinate and escalate facilities-related matters.
• Own FoH services and provide reception support.
• Support client and tenant satisfaction and represent JLL locally.

Skills

Security awareness

Front of house

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Ambassador (WA)

The Workplace Ambassador (WA) reports to the Facilities Representative and is the local point of contact for all facilities related matters for the site. The WA will direct, co-ordinate and escal appropriately facilities related matters. The WA has ownership of the FoH services and is responsible for managing the front of house services and providing the reception services. They are responsible for providing support to ensure facilities services are provided in an effective and efficient manner. As front of house support the WA must also demonstrate a high level of security awareness at all times and have knowledge of emergency evacuation procedures and Health & Safety. The WA functions as a JLL professional who assists the FM team supporting the management of service delivery in their assigned buildings. The WA is responsible for assisting in all aspects of client and tenant satisfaction. Additionally, the WA is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalle’s reputation and capabilities to prospective tenants, clients and The Client.

Location: On-site –Greater Manchester, GBR

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.