Working Cleaning Supervisor

Mitie Cleaning & Hygiene Services; West of England; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Flexible benefits

Salary Finance

MiDeals discounts

Cycle-to-work

Life cover

Mitie Stars

Job summary

Mitie Cleaning & Hygiene Services is seeking a Cleaning Supervisor for Hitachi Rail Stoke Gifford depot in Bristol. The role involves leading a cleaning team, delivering high standards, and ensuring safety compliance in a rail environment.

Permanent, full-time position at 37.5 hours per week (Mon-Fri 08:00-16:00), offering a competitive hourly rate of £15.45 and the chance to advance in a market-leading facilities management company.

Qualifications

• Previous supervisory and cleaning experience.
• Strong communication skills and professional attitude.
• Ability to work independently and to a schedule.
• Reliable, hardworking, and committed to service excellence.
• Willingness to support continuous improvement in service delivery.

Responsibilities

• Manage a cleaning team, including recruitment, scheduling, training, and development
• Deliver routine planned and periodic cleaning to a high standard
• Ensure staff follow task schedules and Health & Safety procedures
• Monitor cleanliness standards, distribute uniforms, and manage stock levels
• Handle issues professionally and elevate to line manager when needed
• Conduct regular cleaning audits across the depot to ensure cleaning standards are consistently maintained
• Manage and oversee the effective use of the Merlin Connect system, ensuring compliance with Mitie's proof of presence system for cleaning
• Train and supervise the cleaning team in the safe and effective use of scrubber dryers, pressure washers, and ride-on cleaning equipment
• Promote a strong safety culture by encouraging all team members to proactively identify and report hazards, near misses, and safety concerns within the rail working environment
• Act as the main on-site point of contact for Hitachi Rail Stoke Gifford, building and maintaining strong professional relationships with the customer

Skills

Supervisory experience

Cleaning experience

Strong communication

Independent worker

Service excellence

Job description

Better places, thriving communities.

Better places, thriving communities. At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.

We're looking for a Cleaning Supervisor who will deliver excellent service standards, while meeting SLA agreements and managing a cleaning team across multiple client sites.

Contract: Permanent. Type: Full time. Pay: £15.45 per hour. Hours: 37.5 hours per week (Monday to Friday- 08:00 - 16:00). Location: Hitachi Rail, Northway, Little Stoke, Filton, Bristol, England, BS34 7QG

Role Purpose

The Working Cleaning Supervisor will be responsible for the operational delivery, compliance, and performance management of cleaning services at the Hitachi Rail Stoke Gifford Depot. The role is based within a safety-critical rail environment and requires the ability to manage cleaning services in accordance with rail industry standards. The successful candidate will provide hands-on supervision, lead by example, and ensure all cleaning activities are delivered safely, efficiently, and to the highest standard.

Role Responsibilities

• Manage a cleaning team, including recruitment, scheduling, training, and development
• Deliver routine planned and periodic cleaning to a high standard
• Ensure staff follow task schedules and Health & Safety procedures
• Monitor cleanliness standards, distribute uniforms, and manage stock levels
• Handle issues professionally and elevate to line manager when needed
• Conduct regular cleaning audits across the depot to ensure cleaning standards are consistently maintained
• Manage and oversee the effective use of the Merlin Connect system, ensuring compliance with Mitie's proof of presence system for cleaning
• Train and supervise the cleaning team in the safe and effective use of scrubber dryers, pressure washers, and ride-on cleaning equipment
• Promote a strong safety culture by encouraging all team members to proactively identify and report hazards, near misses, and safety concerns within the rail working environment
• Act as the main on-site point of contact for Hitachi Rail Stoke Gifford, building and maintaining strong professional relationships with the customer

What We're Looking For

• Previous supervisory and cleaning experience
• Strong communication skills and professional attitude
• Ability to work independently and to a schedule
• Reliable, hardworking, and committed to service excellence
• Willingness to support continuous improvement in service delivery

Rail Training Provided

The successful candidate will be provided with the following rail-specific training:

• Hitachi Rail Site Induction
• LTSA (Line Track Safety Awareness) Training
• Please note: All mandatory site-based training must be successfully completed during the probationary period.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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