Workforce Systems Specialist – eRostering

Dorset Clinical Commissioning Group; Poole; On-site; GBP 26,000 - 32,000; Full time

Job summary

Dorset Clinical Commissioning Group is seeking a candidate to support and develop workforce systems, including Medical eRostering, and provide guidance to end users across our workforce platforms. The role emphasises data quality, governance and proactive service improvement within a busy clinical commissioning environment.

The successful applicant will work with stakeholders to resolve system issues and optimise rostering processes, ensuring high standards of user support and information

Qualifications

• Experience of administering, supporting or developing workforce systems, eRostering systems or similar business-critical systems.
• Experience of supporting end users and resolving workforce or system-related issues.
• Experience of working with complex workforce data, staff rotas or rostering information.
• Knowledge of workforce rostering processes and workforce management systems.
• Knowledge of data quality principles and information governance requirements.
• Knowledge of stakeholder engagement and service improvement methodologies.
• Ability to provide advice, guidance and support to system users.
• Ability to provide practical advice and guidance on Medical eRostering and workforce systems.
• Ability to investigate and resolve system or process-related issues.

Skills

Advice to system users

Medical eRostering guidance

System issue resolution

Education

Degree or equivalent experience

Relevant qualification in Workforce Systems/Information Systems/Workforce Planning/Project Management

Tools

Healthrota

ESR administration

Rostering software

Job description

Dorset Clinical Commissioning Group is seeking a candidate to support and develop workforce systems, including Medical eRostering, and provide guidance to end users across our workforce platforms. The role emphasises data quality, governance and proactive service improvement within a busy clinical commissioning environment.

The successful applicant will work with stakeholders to resolve system issues and optimise rostering processes, ensuring high standards of user support and information