Workforce Policy and Governance Advisor

Welsh Ambulance Service University NHS Trust; Wales; Hybrid; GBP 41,000 - 49,000; Full time

Job summary

Welsh Ambulance Services University NHS Trust is seeking a Workforce Policy and Governance Advisor to support policy development and governance across the People and Culture Directorate. You will provide expert advice on compliant workforce policies and practice.

The role includes drafting FOI responses, coordinating governance activities, and guiding policy implementation while line-managing a Corporate Business Support Assistant. Welsh language ability is desirable but not required.

Qualifications

• Degree level in HR or related field, or equivalent practical experience.
• Postgraduate HR qualification and CIPD membership or eligibility.
• Knowledge of NHS Agenda for Change and employment policy is essential.

Responsibilities

• Support the Workforce Policy and Governance Lead with policy development.
• Ensure compliant governance across People and Culture Directorate.
• Draft FOI responses and manage policy documentation.
• Line manage a Corporate Business Support Assistant and supervise activities.

Skills

Communication

Policy analysis

Stakeholder engagement

Written reports

Education

Degree in HR

Postgrad HR qualification

CIPD member or eligible

Tools

MS Office

ESR system

Job description

Site North Wales/Cwmbran/Swansea - Hybrid Working Town North Wales/Cwmbran/Swansea Salary £40,559 - £48,841 per annum Salary period Yearly Closing 12/11/2026 23:59

Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and short listed for interview you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly

All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Job overview

It's been an exciting time at Welsh Ambulance Services NHS Trust as we continue our journey of "Being our Best", and our mission to provide world-class patient care.

An exciting opportunity has arisen for a Workforce Policy and Governance Advisor to support the Workforce Policy and Governance Lead in ensuring the development, implementation, and maintenance of effective workforce policies and governance systems across the People and Culture Directorate.

Main duties of the job

The Workforce Policy and Governance Advisor will support the Workforce Policy and Governance Lead to implement effective and appropriate workforce policies and systems of work, ensuring that high quality, compliant, expert advice and support is available to the People and Culture Directorate and Trust.

The post holder will be responsible for providing expert advice and guidance to ensure that legislative and regulatory compliance requirements are met as they relate to the workforce and workforce policy and practice.

The role encompasses implementing and delivering a range of workforce policy and governance activities (such as committee reporting, drafting FOI request responses, workforce policy management and coordination, risk management, audit reporting, communication updates and training) in order to ensure that the Trust is compliant with its governance, statutory and regulatory responsibilities.

The post holder will line manage a Corporate Business Support Assistant, fostering a collaborative and supportive working environment.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or.

Person specification

Qualifications and Knowledge

• Educated to degree level in a professional related subject or equivalent level of practical experience within Human Resources.
• Post graduate qualification in Human Resources Management or other relevant discipline
• Member of the Chartered Institute of Personnel and Development (CIPD).
• Understands employment policy and procedures and how employment law is applied in the workplace.
• Chartered Member of the CIPD or eligible to apply.
• Knowledge of Welsh Government Policy and Directives relating to Health.
• Awareness of strategic UK/NHS Wales issues and wider political and social drivers that influence service delivery within the NHS.
• Knowledge / formal training in Agenda for Change job matching / evaluation.
• Knowledge of NHS Terms and Conditions (Agenda for Change).
• Knowledge of NHS Electronic Staff Record (ESR) system.

Experience

• Experience of working in a generalist Human Resources role and managing a diverse and complex workload.
• Information Management and Technology experience, with proficiency in IT software such as MS Office (Excel, Word, PowerPoint, MS Teams and email).
• Experience of working with workforce policies and procedures.
• Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
• Delivery of Human Resources Policy training sessions.
• Experience of line management.
• Experience of working with or within a unionised environment and building successful partnerships.
• Experience of working on corporate workforce projects.
• Experience of drafting briefing papers, reports, and communications plans.

Skills and Attributes

• Highly developed communication and interpersonal skills, written and verbal
• Analyses complex workforce issues and makes decisions in relation to the interpretation of workforce policies, procedures and initiatives.
• Well-developed ability to analyse, write and present complex information in reports and policies to a publishable standard.
• Ability to exercise high levels of diligence and integrity when assessing or preparing documentation, especially when information is received from a variety of sources.
• Ability to build and develop constructive and effective partnership working relationships with trade unions.
• Welsh Language Skills are desirable (levels 1 to 5) in understanding, speaking, reading, and writing in Welsh.

The Trust actively seeks to recruit and appoint people currently under represented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. All staff are encouraged and supported to learn Welsh. Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

You must have appropriate UK professional registration.