Workforce Planning & Forecasting Analyst - Contact Centre

The Sage Group plc; Newcastle upon Tyne; Híbrido; GBP 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working

Bonus scheme

Pension scheme

Healthcare cover

Volunteer days

Resumo da oferta

The Sage Group plc in the United Kingdom is seeking a skilled Forecasting Analyst to develop and maintain forecasts guiding critical business decisions. You will collaborate with stakeholders across Finance, Sales and Operations, translating data into actionable insights to influence planning and performance.

Ideal candidates bring strong forecasting, analytics and Excel skills, plus experience with Power BI or Tableau, working in a hybrid environment to support millions of customers globally.

Qualificações

• Experience in forecasting, financial planning, business analytics or similar analytical role.
• Strong analytical and problem-solving skills.
• Advanced Excel and data visualization/reporting tools experience.
• Ability to interpret complex data and communicate insights clearly.

Responsabilidades

• Build, manage and continually improve forecasting models.
• Analyse historical performance, market trends and drivers to predict outcomes.
• Produce regular forecasts, scenario plans and performance insights.
• Partner with Finance, Sales, Operations and other teams to define forecasting requirements.
• Identify risks, opportunities and trends through data analysis.
• Present findings and recommendations clearly to stakeholders.
• Support budgeting, planning and strategic decision-making.

Conhecimentos

Forecasting

Financial planning

Business analytics

Power BI

Tableau

Excel

Data interpretation

Data visualization

Forecasting methodologies

Ferramentas

Power BI

Tableau

Excel

Descrição da oferta de emprego

What you'll be doing As our Forecasting Analyst, you'll be responsible for developing and maintaining forecasts that help guide critical business decisions. You'll work closely with stakeholders across multiple functions, combining data analysis, commercial awareness, and strategic thinking to provide accurate and meaningful forecasts.,

Responsibilities

• Building, managing and continuously improving forecasting models.
• Analysing historical performance, market trends and business drivers to predict future outcomes.
• Producing regular forecasts, scenario plans and performance insights.
• Partnering with leaders across Finance, Sales, Operations and other business teams to understand forecasting requirements.
• Identifying risks, opportunities and emerging trends through data analysis.
• Presenting findings and recommendations to stakeholders in a clear and compelling way.
• Supporting budgeting, planning and strategic decision-making activities. Do you enjoy uncovering patterns, predicting outcomes, and helping businesses make smarter decisions? We're looking for a Forecasting Analyst to join our team and play a key role in translating complex data into actionable insights that drive business performance.

This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and wants to influence strategic planning across a growing organisation., We're interested in people who are naturally curious, commercially aware and passionate about using data to influence decisions.

You’ll likely bring:

• Experience in forecasting, financial planning, business analytics, revenue operations or a similar analytical role.
• Strong analytical and problem-solving skills.
• Advanced Excel skills and experience with data visualisation or reporting tools such as Power BI, Tableau or similar.
• The ability to interpret complex data and communicate insights clearly to non-technical audiences.
• A proactive mindset with strong attention to detail.
• Experience working with large datasets and forecasting methodologies. Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. Learn more about DEI at Sage

Why join us?

This is a role where your insights will have a genuine impact. You'll be working with talented colleagues, influencing key business decisions, and helping shape future growth plans.

Your benefits:

• Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
• 25 days of paid annual leave with the option to buy up to another 5 days
• 8 bank holiday days
• Paid 5 days yearly to volunteer through our Sage Foundation
• 50% income protection
• Holiday buy + sell
• Comprehensive health, dental, and vision coverage
• Work away scheme for up to 10 weeks a year
• Ongoing training and professional development
• Hybrid working
• Healthy Mind app membership
• Access to various helpful memberships for finances, health and wellbein