Senior Sales Operations Analyst

Womentech Network; Newcastle upon Tyne; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Generous bonuses

Pension scheme

25 days annual leave

8 bank holidays

Volunteer days

Income protection

Hybrid working

Professional development

Mindfulness resources

Wellbeing memberships

Job summary

Sage is seeking a commercially minded Sales Operations Analyst to drive growth across the UKIA region. The role focuses on turning data into actionable insights, improving processes, and partnering with teams to accelerate sales performance and operational excellence.

This hybrid role is based in Newcastle, with three days on-site per week. You will collaborate with Sales, Marketing, Customer Success, PMM, Finance, Enablement and Commercial teams to enhance performance, forecast sales, manage

Qualifications

• Experience in Sales Operations, Revenue Operations or similar analytical roles.
• Strong data analysis and reporting capabilities.
• Experience working with CRM platforms and maintaining data quality standards.
• Advanced Excel and dashboard creation skills.
• Ability to translate complex data into clear business recommendations.
• Strong organisational skills and attention to detail.
• Comfort working with multiple stakeholders across functions.
• Proactive mindset and passion for continuous improvement.

Responsibilities

• Analyse sales and revenue data to identify trends, risks and opportunities.
• Create and maintain dashboards and reports for insights.
• Support sales forecasting and account allocation processes.
• Ensure CRM data quality and optimise workflows and adoption.
• Troubleshoot CRM issues and recommend process improvements.
• Lead governance meetings focused on funnel performance and SLAs.
• Provide insights into pipeline health and revenue performance.
• Support sales enablement through training and documentation.
• Partner with stakeholders to deliver operational improvement projects.

Skills

Analytical thinking

Stakeholder management

Sales Operations experience

Data analysis & reporting

CRM data quality

Excel & dashboards

Clear business recommendations

Attention to detail

Tools

CRM platforms

Excel

Job description

At Sage, we're looking for a commercially minded Sales Operations Analyst to help drive and accelerate growth across our UKIA region. This is an exciting opportunity for someone who enjoys turning data into actionable insights, improving processes, and partnering with teams across the business to accelerate sales performance and operational excellence.

You'll play a key role in ensuring our revenue operations run efficiently, supporting everything from sales forecasting and pipeline analysis to CRM optimisation and cross-functional governance. If you're naturally curious, highly analytical, and enjoy solving complex business challenges, we'd love to hear from you.

This role is hybrid, three days per week on-site in the Newcastle office.

What will you be doing?

As our Sales Operations Analyst, you’ll work closely with Sales, Marketing, Customer Success, PMM, Finance, Enablement and Commercial teams to improve performance and identify opportunities for growth.

• Analysing sales and revenue data to identify trends, risks and opportunities
• Creating and maintaining dashboards and reports that provide meaningful business insights
• Supporting sales forecasting and account allocation processes
• Ensuring CRM data quality and helping optimise workflows and user adoption
• Troubleshooting CRM-related issues and recommending process improvements
• Facilitating operational governance meetings focused on funnel performance, service levels and process effectiveness
• Providing insights into pipeline health and revenue performance
• Supporting sales enablement initiatives through training, process documentation and knowledge sharing
• Partnering with stakeholders across the business to deliver operational improvement projects

What are we looking for?

We’re looking for someone who can combine analytical thinking with strong stakeholder management skills.

• Previous experience in Sales Operations, Revenue Operations, Business Operations or a similar analytical role
• Strong data analysis and reporting capabilities
• Experience working with CRM platforms and maintaining data quality standards
• Advanced Excel and reporting skills, with dashboard creation experience
• The ability to translate complex data into clear business recommendations
• Strong organisational skills with excellent attention to detail
• Confidence working with multiple stakeholders across different functions
• A proactive mindset and passion for continuous improvement

Why Sage?

At Sage, you’ll have the opportunity to make a real impact on how we scale and grow. You’ll work alongside talented colleagues across multiple functions, influence business decisions through data-driven insights, and help shape the processes that support our future success.

Here’s what your first three months could look like:

• Month 1: Build relationships with key stakeholders, gain an understanding of the UKIA sales organisation, CRM environment, reporting landscape and operational processes.
• Month 2: Take ownership of core reporting and analysis activities, begin identifying process improvement opportunities and contribute to forecasting and planning cycles.
• Month 3: Lead operational discussions, provide actionable insights to stakeholders and start delivering improvements that enhance sales productivity, data quality and business performance.

Benefits

• Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
• 25 days of paid annual leave with the option to buy up to another 5 days
• 8 bank holiday days
• Paid 5 days yearly to volunteer through our Sage Foundation
• 50% income protection
• Holiday buy + sell
• Comprehensive health, dental, and vision coverage
• Work away scheme for up to 10 weeks a year
• Ongoing training and professional development
• Hybrid working
• Healthy Mind app membership
• Access to various helpful memberships for finances, health and wellbeing