Workforce Development Apprentice

West Midlands Combined Authority; Birmingham; Hybrid; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Real Living Wage

Hybrid working

Part-time and job-share arrangements

Job summary

West Midlands Combined Authority is seeking a Workforce Development Apprentice to support learning, development and emerging talent across WMCA. You’ll join the WMCA Apprentice Development Programme and work toward the Level 3 Learning & Development Practitioner Apprenticeship.

Location is Summer Lane, Birmingham with hybrid working and access to mentoring, networking and a structured career pathway within the People & Culture team.

Qualifications

• Enthusiastic and organised; no prior L&D experience required.
• Experience working in a team via school, volunteering or work.
• Willingness to learn and develop new skills.

Responsibilities

• Coordinate meetings, workshops and learner events.
• Support learner communications and bookings.
• Maintain records, trackers and programme documentation.
• Assist apprenticeship levy monitoring and workforce development requests.
• Support surveys, learner feedback and evaluation activities.
• Help develop learning resources and digital content.
• Deliver workshops and induction sessions.
• Support WMCA Academy communications and engagement.
• Assist with basic financial administration (POs, invoices).
• Contribute ideas to improve learner experience and accessibility.

Skills

Team player

Microsoft Office

Analytical skills

Written and verbal communication

Time management

Willingness to learn

Hybrid working

Interest in learning & development

GCSE English and Maths

Education

GCSE English and Maths grade 4/C

Level 3 Learning & Development Practitioner Apprenticeship

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

We're looking for a Workforce Development Apprentice to join our People & Culture team and help support learning, development and emerging talent activity across the West Midlands Combined Authority.

As part of the WMCA Apprentice Development Programme, you'll join a structured early careers pathway designed to support and develop the next generation of public sector professionals. Alongside your apprenticeship qualification, you'll benefit from mentoring, networking opportunities, peer learning and a dedicated development programme to help you build confidence and skills for your future career.

About the role

This role sits within the Workforce Development & Professions team, supporting the delivery of learning and development initiatives across the WMCA Academy, Emerging Talent programmes and wider workforce development activity.

Working alongside Workforce Development Partners and colleagues from across the organisation, you'll gain experience across the full learning and development cycle. You'll support learning programmes, coordinate events and activities, engage with learners and stakeholders, maintain records and data, and help evaluate the impact of our development programmes.

This is an excellent opportunity to develop practical skills while working towards the Level 3 Learning & Development Practitioner Apprenticeship Standard.

What you'll be doing

You’ll support a wide range of activities across workforce development, including:

• Coordinating meetings, workshops, learner events and development activities.
• Supporting learner communications, bookings and mailbox management.
• Maintaining records, trackers, stakeholder lists and programme documentation.
• Supporting apprenticeship levy monitoring and workforce development requests.
• Assisting with surveys, learner feedback and programme evaluation activities.
• Supporting the development of learning resources, guidance materials and digital content.
• Helping to deliver workshops, induction sessions and learner events.
• Supporting WMCA Academy communications and engagement activity.
• Working with colleagues across the organisation to promote learning opportunities.
• Assisting with basic financial administration, including purchase orders and invoices.
• Contributing ideas to improve learner experience, engagement and accessibility. Throughout the apprenticeship you'll receive support, training and opportunities to develop your knowledge of learning and development, workforce planning and talent development.

What we’re looking for

We’re looking for someone who is enthusiastic, organised and keen to learn. You don't need previous experience in learning and development. We’re interested in your potential and your willingness to develop new skills.

You’ll need:

• Experience of working as part of a team through school, volunteering, employment or other activities.
• Awareness of Microsoft Office, including Word, Excel and Outlook.
• Good analytical skills and the ability to review information and identify an appropriate approach.
• Strong written and verbal communication skills.
• Good attention to detail and accuracy.??
• The ability to manage your time and prioritise tasks effectively.
• A willingness to learn, take initiative and develop new skills.
• The ability to work collaboratively with others.
• The ability to work effectively in a hybrid working environment.
• An interest in learning, development, training or talent development.
• GCSE English and Maths at Grade 4/C or above (or equivalent, such as Level 2 Functional Skills).
• A willingness to complete the Level 3 Learning & Development Practitioner Apprenticeship.

Location.

The location for this role is Summer Lane, Birmingham with at least 2 ays a week spent in the office.

Real Living Wage

We are committed to paying our apprentices the Real Living Wage as opposed to the Minimum Apprenticeship Wage.

Why join WMCA?

WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home.

We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it’s needed most. What you do really matters; your expertise will help make a big difference to improving people’s lives.

Our Values and Behaviours.

Fostering an environment where people feel valued, included, supported, and proud to contribute to our region is important to us at the WMCA. Our behaviours are more than statements; they guide how we work, make decisions, and treat one another - they set the standards we hold ourselves to and the experience we want others to have.

• Collaborative - We work as one organisation. Together we build trust, connection and shared purpose across teams, partners and residents to create the biggest impact for our region.
• Driven - We are focused on outcomes. We perform at our best to unlock productivity and delivery, achieving the greatest regional impact.
• Inclusive - We value difference. Creating an environment where people belong, and feel psychologically safe, so we can all thrive and shape a West Midlands built for everyone.
• Innovative - We are courageous. We embrace new ideas and challenge the status quo to continuously improve and shape the future of the West Midlands.

Creating an inclusive workplace.

WMCA holds diversity accreditations, including the RACE Code Quality Mark and Armed Forces Covenant (Gold status), and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria.

We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supports fair opportunities for all.

We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.

We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying

Right to Work in the UK

Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).