Work Experience Customer Advisor - Bridport Library

Dorset Council UK; Bridport; On-site; GBP 13,776 - 16,531; Part time

Job summary

Dorset Council UK is seeking a Work Experience Customer Advisor for Bridport Library, aimed at students in years 10-13. This role provides insight into library operations, focusing on customer service and community support while developing essential skills in a friendly environment. Responsibilities include assisting library users and engaging in various events and activities, making it an ideal opportunity for those interested in public service careers.

Qualifications

• Students in year 10-13 seeking work experience.
• Enthusiastic and motivated.
• Willingness to learn and engage with people.

Responsibilities

• Provide a friendly welcome to all library customers.
• Assist library users with accessing information and services.
• Support events and activities within the library.

Skills

Teamwork

Customer Service

Enthusiasm

Education

Students in year 10-13

Job description

Work Experience Customer Advisor - Bridport Library

Join to apply for the Work Experience Customer Advisor - Bridport Library role at Dorset Council UK

Work Experience Customer Advisor - Bridport Library

3 months ago Be among the first 25 applicants

Join to apply for the Work Experience Customer Advisor - Bridport Library role at Dorset Council UK

The Dorset Library Service consists of 23 libraries alongside a 24/7 online service. The library teams work towards our mission to Inspire, Enable and Connect our communities through our services. We do this by providing access to books, information, and technology such as public computers and iPads and raising awareness of the service. Alongside this we deliver a wide programme of events and activities for all ages and provide a welcoming environment for all members of the community.

About The Role

This role aims to give learners an insight into the running of our libraries, learn new skills, increase confidence and support their decision making towards future careers. There are opportunities to engage with customers and support enquiries, which can range from locating stock within the library to accessing the internet and finding information. There will also be opportunities to be involved in planning and running activities that are part of our events programme such as Craft and Lego activities. You will also be able to support with creating content suitable for our social media.

For this role you will work from Bridport Library.

Who Can Apply

Students in year 10-13

Key Responsibilities

With support throughout the placement, you will:

• provide a friendly welcome to all customers using the library
• help library users access and use: stock, information, computers, and other services
• support customers using the Customer Self Service machines
• undertake duties associated with providing a library service such as stocking displays and shelving
• assist with events and activities within the library
• promote services to customers
  
  

About You

• enjoy working with others as part of a team
• enthusiastic and motivated to support the community
• willing to develop and learn new skills
• willing to listen and engage with people.
  
  

This role is an excellent opportunity if you are interested in gaining experience in customer service and working with people while supporting your local community. You’ll develop transferable skills which are valuable in many different careers.

Support/Requirements

Location: Bridport library, South Street, Bridport, DT6 3NY

Hours

• Monday 10:00 - 16:00
• Tuesday 10:00 - 16:00
• Wednesday 10:00 - 16:00
• Thursday 10:00 - 16:00
• Friday 10:00 - 16:00
  
  

Travel: Transport to and from the placement to be arranged by the student

Meals/breaks: 1 hour lunch. Either bring a packed lunch, or you are welcome to walk into Bridport town to buy lunch.

Clothing: smart/casual, suitable clothing for working in a library environment

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Government Administration

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