Work and Health Coach

The Growth Company; Stafford; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Growth Company in the United Kingdom seeks an employment and health advisor to support individuals with health conditions or barriers to employment. You will manage a caseload and conduct Work and Health Assessments to identify support needs and develop tailored action plans.

You will source job opportunities through employer engagement, work with NHS services and community partners, and help employers with workplace adjustments and return‑to‑work plans. Travel across the county is required.

Qualifications

• Ability to manage a caseload and prioritise competing demands.
• Experience delivering guidance, advice, coaching or person-centred support.
• Strong interpersonal and communication skills.
• Knowledge of challenges faced by individuals with health conditions and other barriers to employment.
• Ability to build and maintain professional relationships with partners and stakeholders.
• Good understanding of local support services and referral pathways.
• Accurate administration, record-keeping and data management skills.

Responsibilities

• Manage a caseload of participants, providing tailored support to help them achieve employment goals.
• Conduct Work and Health Assessments to identify employment support needs, in person or online.
• Develop individual action plans to help participants overcome barriers to sustainable employment.
• Source suitable job opportunities through employer engagement and local labour-market knowledge.
• Collaborate with NHS services, GP practices and community partners to support participant outcomes.
• Deliver triage support and refer participants to appropriate specialist services.

Skills

Caseload management

Coaching/Guidance

Interpersonal communication

Local support services knowledge

Relationship building

Data management

Tools

Microsoft Office

Digital case management systems

Job description

Looking for a role where you can make a real impact every day? Join The Growth Company where you will join a team that's passionate about changing lives, driving positive outcomes, and creating opportunities for people and communities to thrive. This is more than just a job, it's a chance to be part of something meaningful.

Employment, Justice and Health deliver integrated support to help individuals with complex barriers move towards and into work. We work with people affected by health conditions, justice involvement, or long-term unemployment, supporting them to improve their wellbeing, confidence, and employability. We provide tailored, person-centred support alongside access to specialist partners, and collaborate with employers to create inclusive job opportunities. Through this work, we aim to improve life chances and support sustained, positive outcomes for individuals and communities.

Driving license and access to a car are essential for this role due to travel requirements across county.

Please note that this role is being advertised subject to contract award, until an outcome is confirmed, your application will be treated as speculative.

Key Responsibilities:

• Manage a caseload of participants, providing tailored support to help them achieve their employment goals.
• Conduct Work and Health Assessments both in person and online to identify employment support needs.
• Develop individual action plans to help participants overcome barriers and move towards sustainable employment.
• Source suitable job opportunities through employer engagement, local labour market knowledge and targeted job searches.
• Work collaboratively with NHS services, GP Practices, social prescribing teams and community partners to support participant outcomes.
• Deliver triage support and refer participants to appropriate specialist services where required.
• Support employers with workplace adjustments, return-to-work plans and job retention strategies.
• Maintain accurate records, data entry and case notes in line with programme requirements and organisational policies.

About You:

• Passionate about helping people improve their health, wellbeing and employment prospects.
• Experienced in supporting individuals facing complex barriers, including health conditions or disabilities.
• Comfortable building strong relationships with participants, employers and external stakeholders.
• Motivated by achieving positive outcomes and making a meaningful difference in people's lives.
• Confident working independently whilst contributing effectively within a multi-disciplinary team.
• Empathetic, approachable and able to build trust with a diverse range of individuals.
• Adaptable and able to manage a varied workload in a customer-focused environment.

Skills Required:

• Strong interpersonal and communication skills.
• Ability to manage a caseload and prioritise competing demands effectively.
• Experience delivering guidance, advice, coaching or person-centred support.
• Knowledge of the challenges faced by individuals with health conditions and other barriers to employment.
• Ability to build and maintain professional relationships with a range of partners and stakeholders.
• Good understanding of local support services and referral pathways.
• Accurate administration, record-keeping and data management skills.
• Proficient in using Microsoft Office applications and digital case management systems.

Whilst employability experience would be beneficial, we are keen to hear from candidates with these backgrounds:

• Health and wellbeing support.
• Social prescribing.
• Care and support services.
• Housing support.
• Mental health services.
• Community outreach.
• Customer-facing advisory and case management roles.

We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK.

Artificial intelligence can assist you during the application process, but every example and statement you include must be honest, accurate, and based on your own real experiences. If plagiarism is detected, meaning you present someone else’s ideas or experiences, or AI‑generated content, as your own, your application may be withdrawn, and internal applicants could face disciplinary action.

At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.

We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact [e-mail] or call us on 0161 237 4447.

• Meeting the hiring manager or touring the venue in advance.
• Extra time for tasks.
• Interview questions shared beforehand.
• Accessibility software or equipment for assessments.

We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.

GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.

All GC colleagues will work in line with the Health and Safety at work act and the GC Health and Safety Policy.