Worcester Housing Repairs: Locality Area Manager

Platform Housing Group; Worcester; On-site; GBP 45,000 - 56,000; Full time

Benefits offered by this job

Van with fuel card

28 days annual leave (+ bank holidays)

Pension contribution up to 12%

Health Cash Plan

Medicash membership

Learning and Development opportunities

Salary sacrifice electric vehicle

Job summary

Platform Property Care in Worcester is seeking a Localities Area Manager (Housing Repairs & Maintenance) to lead a team of 14 multi-skilled operatives, delivering safe, efficient repairs to around 7,000 properties in Worcester City. The role requires travel, driving licence, and a DBS check.

Salary £50,468 per annum plus benefits and a van with fuel card. You’ll drive performance, ensure regulatory compliance, and collaborate with Housing Operations, Neighbourhoods, Commercial and Asset teams to

Qualifications

• Strong technical knowledge of property maintenance and building compliance.
• Up-to-date knowledge of housing standards and health & safety requirements.
• Experience leading teams in housing or construction and driving service improvements.

Responsibilities

• Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality and efficiency.
• Champion a customer-first approach, taking ownership of service delivery and resolving customer concerns before they escalate.
• Manage team performance through coaching, 1:1s, and development using formal frameworks.
• Ensure compliance with HSEQ and regulatory standards.
• Make informed local decisions aligned with customer needs and value-for-money goals.
• Collaborate across teams and with contractors to deliver joined-up services.
• Promote sustainability goals and responsible resource use.
• Support change by communicating clearly, building resilience and helping the team adapt.
• Monitor team activity against budgets and KPIs, escalate risks and opportunities.

Job description

Platform Property Care in Worcester is seeking a Localities Area Manager (Housing Repairs & Maintenance) to lead a team of 14 multi-skilled operatives, delivering safe, efficient repairs to around 7,000 properties in Worcester City. The role requires travel, driving licence, and a DBS check.

Salary £50,468 per annum plus benefits and a van with fuel card. You’ll drive performance, ensure regulatory compliance, and collaborate with Housing Operations, Neighbourhoods, Commercial and Asset teams to